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Stressed out by RLTU :(
AdvicePlease
Posts: 173 Forumite
This is more a rant than an expectation that anyone can help at all, as this isn't something I can speak to my friends about 
I have an IPA which is currently reduced to nil, but which is being reviewed every 4 months. Every time a review happens it takes weeks of letters and e-mails going back and forth before a figure is agreed - my latest review was confirmed this morning having been going on since January
My case officer at the RLTU is quite honestly awful - I will tell her things in a letter that she promptly ignores or forgets, so I have to tell her these things again and again! It sounds minor but it just makes the whole thing so stressful. Is this normal, or should I be asking to a different case officer?
I have an IPA which is currently reduced to nil, but which is being reviewed every 4 months. Every time a review happens it takes weeks of letters and e-mails going back and forth before a figure is agreed - my latest review was confirmed this morning having been going on since January
My case officer at the RLTU is quite honestly awful - I will tell her things in a letter that she promptly ignores or forgets, so I have to tell her these things again and again! It sounds minor but it just makes the whole thing so stressful. Is this normal, or should I be asking to a different case officer?
0
Comments
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no advice sorry but have a hug
x James tucker
Flight 705 My hero0 -
Thanks it sounds so pathetic now I've written it down but I feel so ****ed off about it 0
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no it doesnt its things like that ,that make things worse. I went br because I couldnt cope with the letters and people used to say just ignore them,theres nothing they can do. I just couldnt deal with it. so no its not pathetic. xJames tucker
Flight 705 My hero0
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