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Reclaiming mortgage fees/charges

Hi

Years ago we had a mortgage with Mortgages PlC and had a few financial problems at the time. They seem to add on fees and charges for just about everything.

A couple of years ago I sent them a letter saying I'd like these unfair charges back, they replied no and that if they didn't hear back from me within 6 months they would close the matter.

I did not get around to carrying on at the time. Is it too late? Can I try again?

They are no longer my lender.

Comments

  • dunstonh
    dunstonh Posts: 121,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 5 May 2013 at 10:17AM
    Is it too late? Can I try again?

    You have two problems.

    1 - complaints about "unfair" charges are not considered since the banks won the bank charge court case.

    2 - the 6 month timebar can be enforced and is only overruled in cases of incapacity or direct family loss where you can explain the period of delay.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Lolli101
    Lolli101 Posts: 23 Forumite
    Hello I've only just discovered this fabulous site and seriously wish I had done sooner. I knew about PPI due to constant texts, emails and calls but I am only just learning that you can apply to reclaim bank charges for going over your overdraft if only by £5-00 etc...
    So I read that you can reclaim mortgage account charges for that odd unpaid direct debit charged by your bank and then your lender charges £35-00 to write you a letter.

    So to your comment, is this wrong? Can I not try and reclaim especially as I am now out of work???

    Thanks for your help
  • dunstonh
    dunstonh Posts: 121,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    So I read that you can reclaim mortgage account charges for that odd unpaid direct debit charged by your bank and then your lender charges £35-00 to write you a letter.

    The FSA did a review and found a couple of non-mainstream lenders charging figures and not doing the work they said. However, the majority were fine.
    So to your comment, is this wrong? Can I not try and reclaim especially as I am now out of work???

    If it is a high street lender then there is no reason for them to refund. If it is a sub-prime lender, it may be worth a go as that was where the problems mostly were.

    You need a good reason though. You cannot use unfair charges as a reason.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • brown1950
    brown1950 Posts: 264 Forumite
    Gimpster wrote: »
    Hi

    Years ago we had a mortgage with Mortgages PlC and had a few financial problems at the time. They seem to add on fees and charges for just about everything.

    A couple of years ago I sent them a letter saying I'd like these unfair charges back, they replied no and that if they didn't hear back from me within 6 months they would close the matter.

    I did not get around to carrying on at the time. Is it too late? Can I try again?

    They are no longer my lender.

    Forget the 'advice' from people with vested interests and reclaim
    the fee's from your lender. It's not to late to claim.

    Send a SAR (subject access request) to your lender with the normal £10 fee and after a few weeks look at your statements supplied by your lender. Come back when you have a total of these fee's.
  • dunstonh
    dunstonh Posts: 121,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Be wary of people posting encouragement to do things that could end up with you facing a bill. There have been past posts on here where lenders have gone to court and won and the person that took them to court was billed.

    Sure, some lenders will cave but its a poker game where you could lose or gain. You need to be willing to lose money.
    Forget the 'advice' from people with vested interests and reclaim

    What vested interests? There is no-one linked to any such company with any vested interest posting here.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • brown1950
    brown1950 Posts: 264 Forumite
    dunstonh wrote: »
    Be wary of people posting encouragement to do things that could end up with you facing a bill. There have been past posts on here where lenders have gone to court and won and the person that took them to court was billed.

    Sure, some lenders will cave but its a poker game where you could lose or gain. You need to be willing to lose money.



    What vested interests? There is no-one linked to any such company with any vested interest posting here.

    Here we go again with your lack of encouragement for people who are
    looking to reclaim arrear's fees from morgage lenders. Many people have claimed and received refunds, either via correspondance or after issuing legal proceedings. Please let me know of one court case where the lender has justified it's fees and won as a defendant ?

    How can a LIT (Litgant in Person) pay costs in the small claim court for
    claims under £5,000 ? If you lose an action in the small claims court the only money you will lose is the court fee !
  • dunstonh
    dunstonh Posts: 121,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Here we go again with your lack of encouragement for people who are
    looking to reclaim arrear's fees from morgage lenders.

    I am not going encourage people to go blindly into an option that could see them suffer costs. Better they are armed with the possible risks and make an informed decision than to find out later.
    If you lose an action in the small claims court the only money you will lose is the court fee !

    And reasonable costs upto £250.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • brown1950
    brown1950 Posts: 264 Forumite
    dunstonh wrote: »
    I am not going encourage people to go blindly into an option that could see them suffer costs. Better they are armed with the possible risks and make an informed decision than to find out later.



    And reasonable costs upto £250.

    Costs of £250 in a small claims track ? If a claimant loses via the small claims track the only money they will lose are the court fee's ! Where does your £250 come from ?
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