Wedding venue damage...

gazzak_2

Pay it and be happy it's only £100. That's a tiny tiny percentage of the wedding cost. Don't be bitter, it's perfectly reasonable that they don't want higher insurance premiums for such a small claim.

lazer

TBH - If i had spent £1000's of pounds on a wedding and the venue wanted to charge me £200 for damage it would leave a bad taste in my mouth too - I would expect the hotel to absorb such a small cost.

But in fairness this does depend on how much the reception cost, did you haggle and receive discounts in teh first place, did you go for the cheapest package or add extras etc. Ie: Was the hotel making a good margin or were they making the minimum profit they could accept for the function?

Although - I also don't think it is fair that a couple are responsible for the actions of their guests at a wedding, the guests should be responsible for their own actions and the staff should have told the guests not to dance on the seats.

LEJC

bhoy1976 wrote: »

Unfortunately I don't know who was standing on the seating. I was too busy having a good time

Would it have left a better taste in your mouth if perhaps the staff had interupted you whilst you were having a good time and pointed out that your guests were damaging their seating....or is it a case that the diplomatically let you have your day and calmly raised the subject after the event...

you wer'nt perhaps having a good time wearing high heels..........!!!!!

gadgeteer_2

lazer wrote: »

Although - I also don't think it is fair that a couple are responsible for the actions of their guests at a wedding, the guests should be responsible for their own actions and the staff should have told the guests not to dance on the seats.

Yep, but i guess legally the contract was with the couple and not the guests. The couple are to a certain extent responsible for the actions of their guests. That's why wedding insurance contains provision for public liability etc.

I guess in theory OP could then pass the bill to the guest(s) responsible. In practice it's not worth it and I agree with the above poster that £100 sounds pretty reasonable in the circumstances.

Stephb1986_2

I would be livid if any of our guests behaved like that what type of animals are they to be standing on chairs!

Would you want to sit on a chair that someone had been standing on with god knows what on their feet? I know I wouldn't.

Perhaps you should pick better friends in future.

shellsuit

I'd feel mortified, and furious with whichever guests it was who did the damage.

I say cough up, then ask around to see which guests it was, then claim the money back from them.

gazzak_2

OP, just a thought but perhaps someone has pictures of people standing on seats? Give the culprits the bill, it might improve their behaviour.

podperson

I'm sorry but I don't really understand why you claim it is leaving a 'bad taste'. I would be annoyed at my guests who had behaved like that and caused the damage, not at the restaurant. If their excess on their insurance is more than £200 then they are losing money either way - this way they are asking you to split the cost with them when it was your friends that caused the damage. I think that's extremely fair tbh! You say that they provided a good service and helped make your day special - why should they then end up being out of pocket? I've been to a lot of weddings and never seen people standing on the seating, especially in heels, so I don't think it's really something they should have to expect.

trinity_enigma

If the restaurant had asked you for a £200 deposit to cover breakages/ damage to be refunded if nothing happened would you be annoyed that they kept it to cover damage?

Is it the unexpectedness of the bill that is mainly leaving a bad taste? Can you imagine how much money they would lose out on if every event caused damage and they had to cover it all?

Dekazer

It's easy to say this hypothetically, but if any of our guests had caused damage at our restuarant (where we eat often) I'd have been round there like a shot, with the money to cover the damage and a thank you card for making the wedding so lovely. It sounds like you're wife has the right idea - keep it friendly and you can continue to be their valued customer for years to come.

I wouldn't bother chasing guests for the cash. Keep your dignity, chalk it up to experience and think no more about it. It's only £100!