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Disputed debt, what to ask for.

I have found a debt on my credit report for Lowell portfolio, having no idea what this is I today phoned them and was told they are a collection agency and the debt was a 3 mobile contract.

I have never had a 3 mobile contract so am really confused about it all.

I explained this and all they could say was that I was liable for the debt as its my name and address, they said payments were made in 2011 and I know that wasn't me, this is the first I heard of it.

What do I need to do or ask them for, I asked to see the contract and they told me there wasn't one as the contract was taken out over the phone so nothing was signed. Can they really set up a contract without a signature?
:T Head out of the sand and into the finances! :T

Comments

  • mo786uk
    mo786uk Posts: 1,379 Forumite
    you may have been a victim of ID theft. Therefore you should put a note on your credit file.
  • percy17
    percy17 Posts: 5 Forumite
    Part of the Furniture Combo Breaker
    Hi,
    Hope you don't mind me asking
    ( I have already posted on another thread) but I have just noticed your post, ProtegeMoi.
    I am now in exactly the same situation as you were back in April, same debt company same non existent 3 mobile contract!
    I really would like to know what you did and your result, as I don't seem to be getting anywhere, even after sending them 'a prove it' letter.
    I would be grateful any help as it is very stressful to receive something like this.
    Thank you
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    percy17 wrote: »
    Hi,
    Hope you don't mind me asking
    ( I have already posted on another thread) but I have just noticed your post, ProtegeMoi.
    I am now in exactly the same situation as you were back in April, same debt company same non existent 3 mobile contract!
    I really would like to know what you did and your result, as I don't seem to be getting anywhere, even after sending them 'a prove it' letter.
    I would be grateful any help as it is very stressful to receive something like this.
    Thank you

    Send this and see what they one back with. Don't sign it.
    http://forums.moneysavingexpert.com/showpost.php?p=11570893&postcount=2
    :beer:
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