Slimline Clinic/Rapid Inchloss

Jandy100

I was hoping that someone might be able to give me some advice please. I have booked and paid for treatments at the Slimline Clinic in Milton Keynes. I have had some of the treatments, but am still owed £170 for the last twelve.

I thought something suspect was going on after searching online and seeing a lot of complaints about the treatment not working (it wasn't great to be honest) and emailed the company to request a refund as it was being mis-sold and wasn't being carried out properly.

I had no response from them at all, I was just told to be patient and my case would be looked into.

On further searching into the company and the directors, it seems they constantly change their trading name, and registered addresses - two in Coventry. The directors, however, are the same.

I visited their website and on the home page it stated that refund requests would be dealt with within seven days - mine had been two months.
Then an advert in a local paper appeared, with a different company name but the same layout/addresses as the Slimline Clinic. I looked at the website again and there was a message to say they had cease trading and the director was working their way through refunds. I have heard nothing and now the website is offline.

Rapid Inch Loss is the same director, registered address and format as the Slimline Clinic but now I'm at a loss as to what to do.

I paid on my debit card mid December for the treatments (they are booked for 15th May), so unsure if I can claim via the Barclays Chargeback Scheme.

Have I lost my money? :mad: Or is there a way of getting it back? I want to be able to report the company to warn others about them but don't know who too.

Any advice would be appreciated.

Thank you