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Credit default removal

Hi,

This might be in the wrong forum but i looked through the titles and i guessed that the residents of this forum might be experts, if not please would a mod move the thread.

So quick background. I took out an O2 mobile contract in Dec 2008 for 18 months. I paid up every month until the end. At the end i changed to a 1 year sim only contract with O2. I had moved house and o2 rep updated my address details etc for the new contract. I paid this every month etc until Aug 2011 when i cancelled the DD and got a new contract phone.

Fast forward to last week and I applied for a mortgage and it was refused. This confused me as i had always paid my debts, had a good income plus a decent deposit. I got a free equifax credit report and discovered that I had a default from the o2 1 year contract for £14.

I called o2 this morning and apparently this had been handed over to a debt collection agency. Apparently all correspondence had been sent to my old address and not the new address. I did some research and found that this could possibly give me some leverage with getting the default removed, is that right? I am on the electoral role for the past 2.5years so the debt collection agency could have found me but i guess £14 isnt worth it.

Should i call the debt collection agency tomorrow and pay the £14? The O2 rep said that they might only give a satisfactory payment on my credit report, i know that this is not very good. How can i get a full removal? I have written a business letter to o2 legal people but wanted to check whether i was going the right way.

Comments

  • IF
    IF Posts: 34,349 Forumite
    10,000 Posts Combo Breaker
    Hi carlazi, I would post your question on the DFW Board too.

    The Debt-Free Wannabe Board - Click here

    Best wishes
    IF...x
    "If wishes were horses, then beggars would ride"
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