help !!! nationwide financial services

foxyuk

does anyone know if they are still alive used to be part of nationwide estate agents which is now countyrwide???

i have 2 endowments both with legal and general,,, ones out in 2011 which was taken in 1986 via dunfermline building society and other taken in 1993 as top up due out 2018

only reason for complaint is ...

told that u would have a nice lump sum and no mortgage...



aye right

recd red letter from legal and general ...

do u write to the broker or direct to l & g

Compensationitis

Nationwide had a few FS firms, ultimately Nationwide are responsible for all the acts or omissions of their subsidiaries so complain to their HQ.

foxyuk

the one taken in 1986 was through the buiding society we took 1st mortgage with we were promised lump sum ....

although they are underperforming im getting told l & g with profits are not the worst??

not seen or heard complaints on this forum well so far

Compensationitis

Check if Nationwide were voluntary members of an Ombudsman in 1986 and get them to look into it. No L&G aren't the worst by miles and pre 1988 policies are pretty good.

Sadly a lot of BS and Bank managers used to have their own agencies in those days so Nationwide might not have a clue who did what.

foxyuk

the one in 1986 was taken in a dunfermline building society branch via the advisor in the back office so i assume its dunfermline b/society liability

Compensationitis

If it was a branch yes, if it was an agency no.

foxyuk

is not advised of risk factor ok??

Compensationitis

Possibly but back then there was no perceived risk, a mortgage endowment was a 'sure thing' until 1994 when the low inflation era started and even then the risk was no higher than the repayment method unless the risk was misrepresented as is the case with 90% of these things. Having said that the FOS can make it up and demand compo even if there is no actual loss as yet.

Also, the lender accepted the policy as SOLE method of repayment so if you are still in the same arrangement you may be able to get them on that angle.

If all you can see is some compo then I can't be bothered with this thread.