Sainsburys coupons - rewarding DISloyal customers

david.braithwaite5

Has anyone else heard of Sainsburys sending out high value coupons to customers that rarely even shop with them?? I shop at my local Sainsburys at least once a week and only ever get the low value at-till coupons and my usual Nectar rewards, but my friend has just been sent a batch of coupons through the post including 6p off a litre of petrol when spending £20 and £4 off a £20 spend. And they hardly ever shop there.

This really makes me angry. whats the point in me staying loyal to Sainsburys when I get nothing back like this?? I get that they want to attract new customers but this just seems completely disproportiante and unfair.


Has anyone else come across this??

cazj80

Yes, I've had this. My solution was not to be loyal to anyone supermarket anymore!

Though I am lucky as I have most supermarkets within close/closish proximity to me.

I now get better vouchers through though :-)

VfM4meplse

Yes, it's routine.

All it means is that I wait until I need more stuff before doing any shopping, so I can use the coupon.

ammonite

yep my husband who only gets petrol from there gets £8 off £40 spends regularly. I get nout!

warwicktiger

Yes, its routine. I switch between Tescos and Sainsburys, which ever one I neglect for a few weeks soon sends me some more coupons!

A._Badger

I had a similar experience today. Mrs Badger and I abandoned Sainsbury's a few months ago and now do our main 'boring' shop at Morrisons - it's a lot cheaper.

We do still pop into Sansbury's every few weeks, though, to get one or two products Morrisons don't sell - lo and behold, today I received a 360 free Nectar points voucher dependent on my next shop. I never received offers like that from Sainsbury's before I strayed, apart from once, a few years ago, when we were going through an Ocado phase.

They're out of luck, though - I've come to the conclusion that Sainsbury's prices are now pretty reliably the worst of the all big supermarkets:. near Waitrose level, without Waitrose's variety or quality.

jenniewb

Same issue here: I stuck to Sainsburys as my main supermarket as I preferred the customer service in comparison to Tesco and the quality of the stock alongside actually being able to shop in the supermarket and not have to clamber over a constant obstacle course of re-fill crates which are always there when I shop at Tesco.

I regularly spent between £5 and £20 per visit at Sainsburys, in the past have gone above the £30 mark less then a handful of times and I'd been using Sainsburys on and off for well over 10 years.

All the vouchers I get are "spend £40 and get 120 points" or "when you spend £60 online get x" and it drives me mad! I never get any of the jammy vouchers I watch others throw away (before anyone suggests bin raiding, there is a male jobs-worth/trout at the Angel branch in London who likes to tear the vouchers up if they end up in the bin). I got so fed up I have actually shifted to Tesco without even really noticing. I guess Sainsbury's just don't want certain customers like me.

fionajbanana

jenniewb wrote: »

All the vouchers I get are "spend £40 and get 120 points" or "when you spend £60 online get x" and it drives me mad! I never get any of the jammy vouchers I watch others throw away (before anyone suggests bin raiding, there is a male jobs-worth/trout at the Angel branch in London who likes to tear the vouchers up if they end up in the bin). I got so fed up I have actually shifted to Tesco without even really noticing. I guess Sainsbury's just don't want certain customers like me.

I know the Sainsburys checkout staff are told to rip up any vouchers that customers don't want or leave behind. Though they did not find the £3.62 brand match coupon in the trolley I picked up a few weeks ago.

Get another Nectar card and use that for small shops. Within 4 weeks, you may get £4 off £20. Worked for me. Plus Nectar will transfer points from one card to another providing they are registered in the same address.

Mlq

All you have to do is play the game.

Have 2 nectar cards, one that's registered and another that isn't.

Do your shop with the ones that's registered to build up a profile with nectar.
Then stop using your card, use the unregistered one to collect the points, giving the impression that you have stopped shopping at sainsburys.
You will still collect points on your unregistered card.
As long as you have signed up to receive mailings from sainsburys you may get a mail out with some extra vouchers.

All retailers with a loyalty scheme do this.

fionajbanana

I shop in Matalan most months and I always get a voucher from a every £25 spent - £5 off to 15% off use as much as you like card with 2 months of use.

*zippy*

I stopped shopping there for a few months thinking they would send me vouchers to try and get my custom back, but nothing, changed my nectar settings, tried having two cards, nothing works.

I think they need a rethink and stop taking their regulars for granted, it is really annoying when you are at the checkout and you see people with £8 off. I now shop for where I have vouchers as Tesco seem keen to keep me as a customer.