Mis-sold or Irresponsible Lending???

claret_mike

The original question - to me it seems as though you are asking whether you are wrong to question why on the 2nd visit the bank staff found the solution they have when if this had been suggested previously then less interest would have been paid?

Ultimately you are probably barking up the wrong tree. 1st visit may have been I am looking for a loan so bank take you down that process. 2nd visit, I want to restructure my debt, what are my options approach.

However, the topic branched out about transferring unsecured debt to secured debt, then advice will have most likely been given in the eyes of the regulator as they will have suggested an option to them and if it was not made clear, regardless of what may have been agreed many years ago, there is still a chance that FOS could rule that it was bad advice but this is not your issue, the issue is whether the bank should have suggested this earlier..