Help with Payroll mistake

Gants

Hello,

My wife works for the NHS and had two part time jobs with them one of which she has stopped. Payroll have been paying her for both jobs since she has stopped which we didn't notice. We noticed after about three months and she got in touch with payroll to let them know. They were in talks with her about setting up a payment plan to repay the money but this month they have taken all the money from the job that she currently does with out any warning. However they have still paid her for the job that she no longer works in.

Was just wanting some advice on what's the best thing to do about this. Can they doc all of her wages with out warning? Also they say there is a minimum of 9 months in which the money has to be paid back is this correct?

saintjammyswine

*Bump*

Any ideas anyone?

AP007

OP how much did she owe?

How much are they still paying extra?

Why did she not notice?

Pricivius

It would appear in this case that they have cancelled the wrong part time payment by mistake - I would flag this up to them. If this is the case then it seems they have not deducted anything as yet, but paid the wrong salary.

You need to check her contract and handbook as it is likely to be set out in there whether she has agreed to any overpayments being deducted.

The other point to note is that the NHS often have their own rules, policies and procedures so it's likely there's a policy somewhere which deals with this.

In general, if the contract includes provision for the employer to deduct any overpayments, then they can do so. It's nice of them to arrange a payment plan rather than an immediate recoupment, but in most cases they don't have to.

agrinnall

If they are still paying for the job that stopped that suggests to me that either the correct information hasn't been provided or somebody in the payroll department doesn't know their gluteus maximus from their synovial hinge joint.

Another question to add to AP007's

Were both jobs with the same NHS employer?

Gants

Thanks for your help every one. In answer to the questions

She owes around 2k.

We didn't notice as we don't keep as close an eye on our finances as we should. We tend to look at how much money is in the account rather than looking at how much money is coming in. Also the payslips for the job she was not doing did not come through to her.

She get about 600 a month from the salary of the job she's not doing.

Both jobs were with the same NHS trust

AP007

Gants wrote: »

Thanks for your help every one. In answer to the questions

She owes around 2k.

We didn't notice as we don't keep as close an eye on our finances as we should. We tend to look at how much money is in the account rather than looking at how much money is coming in. Also the payslips for the job she was not doing did not come through to her.

She get about 600 a month from the salary of the job she's not doing.

Both jobs were with the same NHS trust

I can not get my head round having £2k more than you would have expected and not notice.

She needs to have an arrangement to pay back the amount unless in the terms and conditions of her employ it says all over payments will be taken back immediately etc.

and again you say she gets about £600 a month from the job she has stopped doing so again how could she not notice. I'd think 'oh I have a lot of money' then get a mini statement.

verania

AP007 wrote: »

I can not get my head round having £2k more than you would have expected and not notice.

She needs to have an arrangement to pay back the amount unless in the terms and conditions of her employ it says all over payments will be taken back immediately etc.

and again you say she gets about £600 a month from the job she has stopped doing so again how could she not notice. I'd think 'oh I have a lot of money' then get a mini statement.

If you don't pay too much attention to you account I'm sure this is possible, I can go a long time without even looking.

If you know there is money there it can be easy to just not look for a while.