Please Help, Emplyer and JSA Problem

Seadogs_2010

Hi All
Hope everyone is well.
I would like some advice please. After been redundant six weeks ago I started a new job yesterday at a local factory who process lens glasses.
I was told I was on a thee month probation trial then they would see if they like me.
Well it went awful. Yesterday I was not trained up on any of the fives machines that were in the part I was placed into. I asked if someone could show me how to do the job correctly and I was still not shown how to do things propley as the supervisor was to busy talking to the owner all the time. So I tried to fit in with the other five people there and help them where I could.
This morning I was placed on a polishing machine which was fast paced and I could not do it. I hadnt been trained up propley on it and ended up breaking a couple of lenses by accident.
So then the owner in a very stern voice said come on here with me.
He took me to a machine that filled the with lences with resin and told me to go on that. To be honest it sounds pathetic but when I sat down at the machine I was shaking like a leaf. I couldnt line the lences up as my eye sight wasn't good enough to see the dots on the screen and my hands were like jelly. To be honest my confidence was totally shot.
The owner was getting more and more mad at me and in the end I had to put the lences down and take a deep breathe.
The break time arrived I asked him if he thought this job wasn't for me and he turned and said I don't know. He said I was to slow on the machinery but I did explain that I would like to be trained correctly on each machine instead of going from one to another. He didn't say anything and then he said, well we best call it a day I think.
Shocked and sad I said alright and wished him all the best and thanked him for trying me out, he said nothing and walked to his office while the workers coming back were laughing.
I then left.
I am so worried as I have my partner and two year old son to think of and im worried the job centre may sanction me. I did not want to leave I just wanted to be trained up and then I could have done the jobs but when I asked about this he didnt want to know. I tried hard to make the job work but they would not train me up on the machines they had so I could use them confidently.

Has anyone got any advice or know what may happen now? I know the job centre write to the employer asking them for their side of the story I think.
I do want to work desperately as I was traveling 65miles round trip in my previous job until been made redundant due to lack of orders.

Thank you for reading this and any help


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Thomas_Hardy

There is something called Employment on Trial that would have avoided a sanction, but unfortunately that only applies when you have been there four weeks.

Did he definitely mean you were dismissed when he said to call it a day, rather than meaning finish early today?

Would it be worth calling in the morning and explaining first day nerves, would love to try again and perhaps you could shadow someone for a few days until you are up to speed?

You may not get sanctioned. The employer appears to have had unreasonable expectations - I think trying for a second chance will help persuade the Decision Maker how serious you are about committing to work.

Seadogs_2010

Thanks for the reply. No he meant don't go for good.
I don't think they would take me back and to be honest when four people were standing their laughing at me for not been upto speed etc, I would not have the confidence to go back and face them.
I have already applied for four jobs in our local area when I got home so fingers crossed.
I will put in writing my version of events yesterday and this morning in-case the job centre ask me for them

[Deleted User]

your doing the right thing, don't put of going back to jobcentre
you've done all you could and you'll get something better : )

Sorry don't know what else to say apart from bags of hugs! - been there and it gets better as corny as it seems, maybe not at first just give it some time
All the very best x

Seadogs_2010

Thank you for that.
Yes im hoping my luck changes asap as all I want is a job to support my family,nothing more and nothing less.
The employer never even took my personal details, i.e bank details and my next of kin details incase something happened to me at work. I wasnt told about fire exits or nothing either.
Very down but got to keep going to get that job I hope I deserve to get.

patman99

I would say that the firm had been completely unreasonable with you. That sort of job takes more than a day to learn and that's if they have a proper training scheme in place.

I would make sure that when you phone the Job centre tomorrow you ask for a rapid reclaim. Bear in mind that a company can get shot of you for no reason any time in the first 2 years of employment, I doubt that the JC+ will sanction you. Especcially when the firm let YOU go rather than YOU walking-out on the job.

AP007

OP why did you ask this 'The break time arrived I asked him if he thought this job wasn't for me and he turned and said I don't know. He said I was to slow on the machinery but I did explain that I would like to be trained correctly on each machine instead of going from one to another. He didn't say anything and then he said, well we best call it a day I think.

You have put it in his mind to get rid - which they have done. What was the notice period?

Seadogs_2010

Their was no notice period AP007 as it was only my second morning of a three month trial. What you said is right. To be honest my confidence and nerves were totally shot and I was not thinking straight.
So their was no notice period required.

Affynity

Wow, this sounds familiar.
I took a placement yesterday at a records office, sorting medical records into individual categories.
It was simple and straightforward apart from when I got there (no interview, just a bizarrely rushed process. Asked if I was interested on Monday and started on Wednesday) I found out they had daily targets.
Okay, no big deal, I wasn't informed it was target driven, but then when I got to work, I found the target is totally out of reach and there was no way I could do the job.
I was told over the phone, I would have a week's probation period, when in truth the manager said I had till Friday, then I will have to start early or late shifts, rotating weekly.
Nobody showed me where the filing accessories were kept, where to submit my worksheet, they forgot to give me a pass to get into the building before they went home (before me) and they didn't tell me I could just stop to take my lunch whenever i wanted, so I worked the entire 8 hours without one.
Out of the "totally reasonable" 3,800 documents, I managed 1115.

To clarify. I received a patient's medical history, in a pack, and had to separate it into letters, clinical notes, test results by blood or 'other', other media (photos, CDs etc) reports etc. and I had to sort them into groups of the same item, attach them to a cover sheet and repair any that weren't tidy at the top (so they can go through a scanning machine feeder).
I found patients that had records from the 1920s amongst the records I was working on. Their notes were severely worn out and I must've spent a quarter of the shift selotaping and trimming them neater.

The morale was terrible. People were sat at long desks next to boxes of record packs, working sweatshop style.
The guy who started at the same time as me only managed 900 and the lady at next to me (who was only in her 2nd week) got a telling off by the manager for being unproductive.

In my case, knowing it was only a week's probation (although it turned into 3 days), the JCP told me not to sign off until I passed the probation.
So I have the fortune of not losing benefits because I couldn't pass the probation and secure the job, and since I don't expect I'll be paid, I suppose they'll view it as a work trial.

My advice for you is to tell the jobcentre about your experience. I know you'll be hesitant because you can't afford a sanction, but the reality is if you can't do a job then you won't maintain employment.
If the JCP investigate the employer, and they really should because they sound dodgy as, then it is the employer's burden of proof to demonstrate you were trained. There could be institutional failings in training and high-turnover and the DWP ought to know about it so they can sort it out.

Seadogs_2010

Thanks for sharing your story with me. It makes me feel better knowing that im not alone in the experience I have had.
Looking back I wish I hadnt signed off until I had a few days at the company. In future I wont hand my book into the job centre until I have had a few days in the post to know if it will last long term, which I hope next time it will.

Affynity

Seadogs_2010 wrote: »

Thanks for sharing your story with me. It makes me feel better knowing that im not alone in the experience I have had.
Looking back I wish I hadnt signed off until I had a few days at the company. In future I wont hand my book into the job centre until I have had a few days in the post to know if it will last long term, which I hope next time it will.

Especially given that the government axed the new job grant that covers your first 3 weeks lack of money. ; ;