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who is the contact with?

Toooldforthis
Toooldforthis Posts: 315 Forumite
edited 24 March 2013 at 12:43PM in Shop but don't drop
Wrong title

Comments

  • jenniewb
    jenniewb Posts: 12,843 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I think your confusing a credit-note with a refund. They are not refunding you, they are offering an exchange and doing so with the person that on their books, signed the contract.

    If your wanting a refund, then I'd imagine it would go straight back to the person who paid but they are not offering a refund.
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