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Problem with Credit File

I recently missed a credit card payment, which was no fault of my own, some of my household mail was being delivered to a different address, Royal Mail have now corrected this, but I’ve got this missed payment registered on my Credit File.

How do I go about correcting this? Who do I contact?

Many Thanks

Comments

  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Factually, the file is correct. You missed a payment. You've had the card long enough to know when it is due so surely you should have twigged something was wrong?
  • Conor wrote: »
    You've had the card long enough to know when it is due so surely you should have twigged something was wrong?

    I only had the card 2 months
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I wouldn't worry about one late payment. I would be more concerned about being charged for the late payment.

    You could probably ring and explain to them and try to get the late charge reversed.
  • My main concern is with my credit history, I've never missed a payment in 10 years
  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    If that's the case, I'd not worry.
  • withabix
    withabix Posts: 9,508 Forumite
    One missed payment won't have any effect on your credit rating.

    Missed payments are only relevant if you have a series of them.

    Most lenders look at recurrent problems - they accept that payments are missed occasionally.

    Credit files show sequencial missed payments in the following way (based on CONSECUTIVE missed or inadequate/below minimum required payments:

    Payment up to date
    Up to one payment late
    Up to two payments late
    Up to three payments late
    Up to four payments late
    Up to five payments late
    Up to six payments late
    7-8+: The account is defaulted. You have failed to keep to your credit agreement and have not responded satisfactorily to requests to put your account in order. As a result the credit agreement has ended


    They will generally ignore a few occurences of 1-2 missed payments in a 36 month period.

    The next trigger level in credit files tends ro be the number of occurences of 3+ missed payments in a rolling 36 month period - these are the ones which will flag up and cause you creditworthiness issues.
    British Ex-pat in British Columbia!
  • Al_Mac wrote: »
    You can add notes to your credit file, to explain. But for one I wouldn't bother :)

    Do you mean a 'Notice of Correction?'
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