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NRAM CCA 2nd Letter - Still investigating - What does it mean?

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welch9
welch9 Posts: 13 Forumite
Hi all,


I am now reading some people are receiving there 3rd letter which tells them how much redress they are receiving. My own situation is a little different, I received the letter in February but mine did not say I was definitely affected. It said due to the complexity of my loan etc etc they were still investigating further.

What does this mean?, why is mine so different and complex?

Has anyone else had the same letter and then had any follow up?

Just so I can give you a picture, I had an unsecured loan for 23k at 7.7% from May 2005 to Oct 2012, which then changed to the SVR November onwards.

Any opnions?,

I work abroad so getting on the phone to them is a little difficult most the time.
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