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Early Stage Arrears Management Fee!!!
jo.anne
Posts: 79 Forumite
I would really appreciate any help regarding charges risen from acenden.
i fell onto hard times (due to the breakdown of an 18 year relationship)and went through a stage of not paying my secured loan. i did not ignore the debt, i was corresponding with them all the time to come to some reasonable offer of repayment, which they would not accept. it was a long process of agreeing to repay at their agreed amount (knowing i could not afford it) but if i suggested a lower amount they merely said they were going to proceed with the process of making me sell my home. so i kept going through the motions of trying to keep up with their payments and failing. i accrued a total of 14 of these "early stage arrears management fee" each at £65, totalling £910. eventually after making myself ill i sought advice from cab and was going to take them to court myself to show i really wanted to come to a mutual agreement, when i informed acenden about this, they then decided to accept my offer of an amount i could reasonably afford!!!! my loan as obviously gone past its supposed end date and since that date i have not had any more charges and i religiously kept up with the payments. i still owe £1,671.44 and am wondering if there is the chance i could object to the £910 charges, leaving me only £774 owing to them.
i fell onto hard times (due to the breakdown of an 18 year relationship)and went through a stage of not paying my secured loan. i did not ignore the debt, i was corresponding with them all the time to come to some reasonable offer of repayment, which they would not accept. it was a long process of agreeing to repay at their agreed amount (knowing i could not afford it) but if i suggested a lower amount they merely said they were going to proceed with the process of making me sell my home. so i kept going through the motions of trying to keep up with their payments and failing. i accrued a total of 14 of these "early stage arrears management fee" each at £65, totalling £910. eventually after making myself ill i sought advice from cab and was going to take them to court myself to show i really wanted to come to a mutual agreement, when i informed acenden about this, they then decided to accept my offer of an amount i could reasonably afford!!!! my loan as obviously gone past its supposed end date and since that date i have not had any more charges and i religiously kept up with the payments. i still owe £1,671.44 and am wondering if there is the chance i could object to the £910 charges, leaving me only £774 owing to them.
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