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Online Book Delivery

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Beachview_2
Beachview_2 Posts: 498 Forumite
edited 12 March 2013 at 11:22PM in N. Ireland
I ordered a book from Tesco on 2nd March but it still hasn't arrived. They sent me an email which said it would arrive on 9th. Nothing came so I contacted them. Now I've been told there was a delay with the dispatch and it was sent out today. They sent it with Royal Mail and they said it will take up to 10 working days but due to the weather it can take longer :( and its a book I want for my course, so its not as if I can wait and wait.

I bought the book from Tesco expecting it to arrive on time but have been let down. I could have ordered the same book from Amazon, but I choose Tesco as I've never bought anything from Amazon so didn't know what their service might be like. I thought I might as well buy it in Tesco and get the clubcard points too.

When I looked at Tesco's bookstore I was impressed with the selection of books available, and thought I'd found the best place to order other books in the future. Now I am not so sure, I might as well try Amazon or some other ones.

I've just been checking on the Amazon site and I see that their free delivery is 3 - 5 business days after dispatch. They even offer next working day delivery. Wish I'd bought it there instead.

In all fairness, its the first time I've ever had any problems with Tesco.

So I'm wondering where others in NI order books, and is there usually such a long wait?

Comments

  • arkonite_babe
    arkonite_babe Posts: 7,366 Forumite
    1,000 Posts Combo Breaker
    I usually order from Amazon or Book Depository

    No hassle with either.

    HTH
  • jtk174
    jtk174 Posts: 349 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I usually order from Amazon and usually have no issues when I pay for delivery. However, I placed an order, early on Monday, paid for next day delivery ( around £7 ), only to find that it wasn't despatched until Tuesday and expected delivery date is 14th ( thursday ).

    Sometimes the problem is that the supplier will be a separate company that sells through Amazon. In my case above the items were being sold and delivered by Amazon.

    I guess you can never be 100% about any deliveries, as many threads here will confirm.
  • D.A.
    D.A. Posts: 1,160 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have Amazon Prime, and have noticed recently that even items sold by Amazon themselves are taking longer and longer to arrive. It used to be that Prime gave you free next day delivery, but it seems to have changed now so that delivery is within 1-3 business days (even though it still says 1 day on their checkout page). It looks to me as if they're sending an awful lot more items through Home Delivery Network (ugh) now than through Royal Mail, which seems to be the reason for the slow delivery.
  • I have bought books online from Asda, Waterstones, Amazon and had no bother. Infact Asda was the fastest.
    :beer:
  • I usually order from Amazon or Book Depository

    No hassle with either.

    HTH

    I've never heard of bookdepository, must have a look there some time
  • RTNI
    RTNI Posts: 817 Forumite
    My OH ordered a book from abebooks on the 16th Feb and it's still not arrived. Trying to make contact with the seller in Scotland but no reply as yet!
    Regards, Robin.
    2011 MFW # 34
    Mortgage starting balance at Sept 09 - £127,224 on 30 year term. Currently balance approx £116,945 (Updated Jan '12)
    Estimated MFD - [STRIKE]Sept 2039[/STRIKE]
    , April 2031 (in progress!)
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