mackenzie hall... scam??

rosiered91

hi guys.

Basically a year or so ago I was in debt by say £200 with halifax because of some charges. it got passed to 'credit security limited'. that debt got paid off in one lump sum. the letters and calls stopped which I was happy with.

now though recently ive been getting letters from Mackenzie Hall, asking for the money again. they're a couple of pennies out on what the actual sum used to be. and I get sbout 2 letters a week. ive never heard of this company before and the fact they haven't even gotten the amount right, has raised suspicion.

ive emailed a complaint to no avail, im no longer in contact with halifax and dont use them any more. I have proof of payment to the other debt recovery company I could show but dont see why I should prove myself...

any advise??

fermi

If you have proof that you paid it then I might be inclined to just ignore them.

Were CSL acting on behalf of Halifax? Most likely would be that CSL/Halifax have messed up and passed the account back out for collection/sale in error.

If you don't want to ignore it then contract the FOS and see if they will write on your behalf with a complaint. Sometimes they will do that for you, even when the full 8 weeks for making a formal complaint through them is not yet up.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

We can help by contacting the business for you, and telling them about your complaint.

MH may ignore you, but if they ignore the FOS and let it go to a full complaint it will costs them £500. 2.5 X the debt.