We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Endowment response
Big-Toe-T
Posts: 5 Forumite
I've sent off a complaint letter & had a response were I have to fill in a questioner but also they want to speak to me on the phone. Should I do this or should everything be in writing. Also asked for all my documention relating the case to which they haven't sent. I'm just a little suspicious of what to do.
0
Comments
-
the phone call may be just to clarify some bits quickly. You can say do it by post but that would typically add a month, possibly two or three if multiple letters are required.Also asked for all my documention relating the case to which they haven't sent. I'm just a little suspicious of what to do.
There is no requirement for them to send it to you.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Dont accept the phone call option. Keep eveything written then it cannot be interpreted by the reviewer or incorrectly recorded.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards