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halifax didnt keep promise about porting
kristian13
Posts: 6 Forumite
Join Date: Apr 2007
Post Count: 2
Thanked 0 Times in 0 Posts halifax wont let us port mortgage over
i have had four nightmarish weeks with halifax giving me a decision on porting my existing mortgage over to a new property. it took them four weeks of endless bad communication to decide we cannot port the same amount of borrowing over to a house we are buying which we should have signed contracts mid may. they declined us on our earnings not being enough when we were earning less last year when we took a fixed tracker with them for 170000 interest only. chap who declined me said they would waiver 7000 fees if we got another mortgage offer. went into a branch at the weekend, another adviser was annoyed at the way we had been dealt with then tells us we cant have the interest only have to have a repayment as we have no isas etc which will be 350 per month more then she tried to jiggle figures even advising me to spend my credit card on moving fees instead of our 5000 savings we have. mad a complaint later on the halifax customer services demanding they waiver the fees as basically they should have not given us an interest only mortgage promised us we could port it and then tell us half way through the tracker that we hve to go on repayment 350 more which will take us under am i right in my request any help would be appreciated thanks
Post Count: 2
Thanked 0 Times in 0 Posts halifax wont let us port mortgage over
i have had four nightmarish weeks with halifax giving me a decision on porting my existing mortgage over to a new property. it took them four weeks of endless bad communication to decide we cannot port the same amount of borrowing over to a house we are buying which we should have signed contracts mid may. they declined us on our earnings not being enough when we were earning less last year when we took a fixed tracker with them for 170000 interest only. chap who declined me said they would waiver 7000 fees if we got another mortgage offer. went into a branch at the weekend, another adviser was annoyed at the way we had been dealt with then tells us we cant have the interest only have to have a repayment as we have no isas etc which will be 350 per month more then she tried to jiggle figures even advising me to spend my credit card on moving fees instead of our 5000 savings we have. mad a complaint later on the halifax customer services demanding they waiver the fees as basically they should have not given us an interest only mortgage promised us we could port it and then tell us half way through the tracker that we hve to go on repayment 350 more which will take us under am i right in my request any help would be appreciated thanks
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