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Mortgage with the Chelsea

Thinking of approaching them for a mortgage, any reviews ?

I've read they are part of YBS, so presuming they have the same processing centre, the reviews for YBS (which are not good) apply to them aswell ?

Any idea about turn around times ?

Is it best to go through a broker or approach them direct ?

Comments

  • Tjrw1985
    Tjrw1985 Posts: 302 Forumite
    Having worked for them, they do have the same processing centre. All done in Bradford.

    The personal touch disappeared when YBS took over, so don't expect perfect customer service. Also, if you miss a payment, expect a hard collection call.
    Debt free as of 7.20am on 31st December 2012.

    Wow. Feels great :j :beer:
  • kingstreet
    kingstreet Posts: 39,519
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    I'd avoid any lender with a standard rate of 5.79%. Although you may be able to remortgage away at the end of the initial product term, you have to consider the cost if you can't for some reason.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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