We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Experian/Credit Expert Cancellation

Whistler101 Posts: 7 Forumite

31 January 2013 at 7:33PM in Debt-free wannabe

I know trouble cancelling this service is nothing new. However I've been speaking to a few people who have received emails recently about their account.

It turns out they asked to cancel it and presumed everything to be ok, only to receive an email 18 months later, from experian, saying that they had misplaced their email and offering a full refund.

I find it hard to believe these are isolated cases, and if a company can misplace two emails then I have to ask...how many more have they misplaced, and how many would they have not admitted to?

Here to debunk myths and provide honest info about the CRAs.

This discussion has been closed.

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account next month as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Misleading Child Trust Fund claims ads BANNED after MSE complaint – here's how to trace yours for free
Misleading Child Trust Fund (CTF) adverts that targeted young people on social media have been banned following a complaint by MoneySavingExpert.com. The Turner Lewis Ltd ads claimed savers had "nothing to lose" despite the firm charging possibly £100s for its services.
Last chance: Aged 20 to 25? Trick to get a FREE four-year railcard worth £100 from Santander
If you're aged 20 to 25, there's a trick right now that can get you a free four-year railcard worth £100 via the bank Santander – but you'll need to be quick as the offer ends on Friday 30 May. MoneySavingExpert.com founder Martin Lewis takes you through it.
Tesco shopper? You've just DAYS left to use £15 million worth of Clubcard vouchers – or extend them with our trick
If you've got a Tesco Clubcard, check if you have any vouchers close to expiring, as nearly £15 million-worth are due to run out on Saturday 31 May. Don't want to spend your vouchers yet? We've got a trick to extend their validity.
Martin Lewis: Are you one of 800,000 parents missing out on up to £2,000 a year towards childcare costs?
If you pay for childcare, whether just for the summer or all year round, watch this urgent video briefing on the help that's available.
Martin Lewis: Energy Price Cap to fall 7% on 1 July (though it's still a Pants Cap). What it means for you and the new rates
The price most households pay for gas and electricity will fall by 7% on average from 1 July 2025 as energy regulator Ofgem has announced the latest Energy Price Cap rates. How much you'll pay under the new cap depends on how much energy you use and where you live.
Martin Lewis: The Price Cap to fall 7% on 1 July (though it's still a Pants Cap). What it means for you and the new rates...
The price most households pay for gas and electricity will fall by 7% on average from 1 July 2025 as energy regulator Ofgem has announced the latest Energy Price Cap rates. How much you'll pay under the new cap depends on how much energy you use and where you live.
Energy bills to fall 7% in July as new Price Cap is announced – what it means for you
The price most households pay for gas and electricity will fall by 7% on average from 1 July 2025 as energy regulator Ofgem has announced the latest Energy Price Cap rates. How much you'll pay under the new cap depends on how much energy you use and where you live.
Martin Lewis: Going abroad soon? Two passport checks to stop you being turned back
"My daughter wasn't allowed to board the plane even though she had seven months left on her passport." MoneySavingExpert.com founder Martin Lewis explains two key checks to ensure this doesn't happen to you (while it differs per country, these'll generally keep you safe), in the latest episode of ITV's The Martin Lewis Money Show Live.

View All

Experian/Credit Expert Cancellation

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free