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IVA company not replying to letters...advice
velmakelly
Posts: 12 Forumite
Hello everyone,
Having problems with my partners IVA company.
They have written to my partner to tell him they have increased the term of his IVA and not explained why.
The company keep sending correspondence to old addresses, even though they are aware of where our current address is. We know they are aware as they have sent on occasion letters to our current address.
Naturally we have sent 2 letters via recorded delivery before and after christmas and still not received a response.
We have many discrepancies to discuss with them, but this is impossible if they do not communicate!
Your advice would be appreciated.
Having problems with my partners IVA company.
They have written to my partner to tell him they have increased the term of his IVA and not explained why.
The company keep sending correspondence to old addresses, even though they are aware of where our current address is. We know they are aware as they have sent on occasion letters to our current address.
Naturally we have sent 2 letters via recorded delivery before and after christmas and still not received a response.
We have many discrepancies to discuss with them, but this is impossible if they do not communicate!
Your advice would be appreciated.
0
Comments
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Hi and welcome. Try posting on the DRO & IVA board as I think they will be able to help you better
http://forums.moneysavingexpert.com/forumdisplay.php?f=159BSCno.87The only stupid question is an unasked oneLoving life as a Kernow Hippy0
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