phone calls..

craftingqueen_2

My OH went to work last night,only to find a post it note on the notice board to say NORTHERN ROCK had phone him at work and could he phone them back :mad: .We have been in a DMP with payplan since begining of april,OH has taken calls at home from NORTHERN ROCK ,we have written to them every week so far but they don't seem to read them . They know we are with payplan ,what can we do now?

craftingqueen

Crown

Hi CQ,

I would firstly let Payplan know that they are contunuing to hassle hassle you and see if they can do anything. If not send a copy of this letter I have saved from a previous poster. It worked for me and may work for you.

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"Dear

I am writing to express my serious concerns regarding the telephone calls that I have received from your company.

I am now formally requesting that all further correspondence be made in writing only.

I demand that these phone calls stop immediately. I am familiar with the terms of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1970 and I believe your harassment places you in breach of these acts.

If you continue to call, you will also be in breach of the Wireless Telegraphy Act (1949) and, as such, I will report you to both Trading Standards and The Office of Fair Trading.

Take further note that continued telephone calls after the receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.

You will be deemed to have been served notice of my request and I will deem it served by (FULL DATE), I am advising you that any calls received after this date will be recorded with the intention of them being used as evidence.


Yours faithfully,"

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I was harrassed by the Halifax for nearly 3 Months before I finally threatened them that I wpuld report the to the OFT and the FO and I then got a reply to my letter within 7 days. They have also not contacted me by phone since what is the main thing.

I know how bad the calls can get and I had to go to the doctor as I became seriously depressed and even suffered from some type of panic attack so you have my full sympathy.

Good luck and keep us informed

craftingqueen_2

Hi Crown,Many thanks for your help .My heart leaps everytime the phone goes at the moment i hope one day maybe i won't feel like this.

craftingqueen.

amani_2

Thanks Crown i will send this to the Halifax too.

I have had calls from the Halifax upto 8 calls a day. They have called me at 8pm and 8.30pm, I know thats not as bad as some but when you have a toddler and a baby it wakes them up. I told one of them off the other night, I said to them Can You please not call at this time of night again with my 1yr old screaming in the back ground the bloke did not know what to say. had 2 calls the day after one in the morning and one in the afternoon. not had any over the weekend and not had any this morning yet!