can't uninstall a programme

nutty1

i'm trying to uninstall pc guard advisor. gone in add and remore programmes and clicked remove, but a box comes up saying file 'c:\programe files\blueyonder\pcadvisior\unins000.dat does not exist.cannot uninstall'. does anyone know how to get it off.

Browntoa

try installing the program again and then taking it off, or just delete the directory etc yourself

monterey_2

The program may also have it's own uninstall section in the programs directly rather than using the Windows add/remove programs facility.

I hate it when programs won't come off the PC cleanly:(

M-

nutty1

Browntoa wrote: »

try installing the program again and then taking it off, or just delete the directory etc yourself

how do i delete the directory

espresso

kathrynt wrote: »

how do i delete the directory

The same way that you delete a file.

nutty1

tried that and a box comes up saying 'error deleting file or folder.access is denied.make sure the disc is not full or write protacted and is not in use.

espresso

Try starting the computer in safe mode.

Cricri

I'd recommend you do NOT simply delete the folder, but reinstall to overwrite everything, and then uninstall.
If you just delete the "Program Files" folder, you might miss many files (e.g. in "Common files" and why not "system32"), as well as all registry keys, and maybe even some services. In the end, you'll have plenty of leftovers, and the dead registry keys might pause problems (e.g. file not found errors on boot).
If you don't have an uninstall entry in "Add/Remove programs", check if you have a link in the "Start menu". And if you don't have that either, see if you have something like "uninstall.exe" in the "Program files" directory, and if yes, try to run it.