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Alliance and Leicester .........give me strength!
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Muscle750
Posts: 1,075 Forumite
I recently remortgaged with the AL basically increasing my mortgage and using the extra to pay off other debts and do some major home improvements. I was with the AL before and tied in for 4 years.
After been sat in the branch for 3 hours with every piece of paperwork neceassary and been offered a rate of 5.09 fixed for 5 yrs. I was reasonably happy The advisor phoned up head office and all seemed well.
10 days later a letter saying "Sorry but ...........no chance" even though i hadnt missed any payments in the last 4 years and didnt have anyone chasing me for money.
Basically i went back to the branch and created hell. and after a call to head office by the advisor the reason................."Admiinstration error sorry"
Just wondering how many others have been shown the door when they shouldnt have
These people are basically controliing lives at the end of the day
End of the day looks like me securing 5.09 was in my favour as i see now its somewhat more.
After been sat in the branch for 3 hours with every piece of paperwork neceassary and been offered a rate of 5.09 fixed for 5 yrs. I was reasonably happy The advisor phoned up head office and all seemed well.
10 days later a letter saying "Sorry but ...........no chance" even though i hadnt missed any payments in the last 4 years and didnt have anyone chasing me for money.
Basically i went back to the branch and created hell. and after a call to head office by the advisor the reason................."Admiinstration error sorry"
Just wondering how many others have been shown the door when they shouldnt have
These people are basically controliing lives at the end of the day
End of the day looks like me securing 5.09 was in my favour as i see now its somewhat more.
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Comments
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I recently remortgaged with the AL basically increasing my mortgage and using the extra to pay off other debts and do some major home improvements. I was with the AL before and tied in for 4 years.
After been sat in the branch for 3 hours with every piece of paperwork neceassary and been offered a rate of 5.09 fixed for 5 yrs. I was reasonably happy The advisor phoned up head office and all seemed well.
10 days later a letter saying "Sorry but ...........no chance" even though i hadnt missed any payments in the last 4 years and didnt have anyone chasing me for money.
Basically i went back to the branch and created hell. and after a call to head office by the advisor the reason................."Admiinstration error sorry"
Just wondering how many others have been shown the door when they shouldnt have
These people are basically controliing lives at the end of the day
End of the day looks like me securing 5.09 was in my favour as i see now its somewhat more.
It just goes to show that it's worth sticking up for yourself.
You out muscled them then!
JoeKI am an Independent Financial Adviser.Anything posted on this forum is for discussion purposes only. It should not be considered financial advice. Different people have different needs and what is right for one person may be different for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser who can advise you after finding out more about your situation.0 -
so what was the real reason for the decline?0
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"Computer says no"Errors of opinion may be tolerated where reason is left free to combat it. - Jefferson0
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More to it
was it affordability?0
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