We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Wrong Date of Birth

I have just been looking at my credit report online and it would seem that one of my accounts with Shop Direct has the wrong date of birth attached to it.

I already hold 2 other accounts with them but these have my correct date of birth. I am just worried about the effect this will have on my credit report and don't want to seem that I am defrauding the company.

Every other credit account I hold has my correct date of birth,it's just this one that I have a problem with?
Is there anything I can do? Maybe send them a copy of my Birth Certificate or Passport?

Thank you

Comments

  • miduck
    miduck Posts: 1,800 Forumite
    Have you tried picking up the phone and calling them? Works wonders!
  • cld28
    cld28 Posts: 16 Forumite
    miduck wrote: »
    Have you tried picking up the phone and calling them? Works wonders!

    Wonderful! Thanks for those words of inspiration. Thought this forum was for people to offer kind advice or their experiences?
  • gayleanne
    gayleanne Posts: 330 Forumite
    What did we do before the internet? did people use common sense then? or is it only since the universal use of the internet, that they have lost it?
  • rb10
    rb10 Posts: 6,334 Forumite
    cld28 wrote: »
    Wonderful! Thanks for those words of inspiration. Thought this forum was for people to offer kind advice or their experiences?

    To be perfectly honest, calling the company is the best course of action.

    They are best placed to correct the date of birth that the hold for you.
  • cld28 wrote: »
    Wonderful! Thanks for those words of inspiration. Thought this forum was for people to offer kind advice or their experiences?

    Heres my attempt at being helpful, if I had details wrongly recorded by a company I would ring and tell them.
    Or I could tell everyone on an internet forum and expect them to magic the details correct
  • stephane_2
    stephane_2 Posts: 3,076 Forumite
    People have a serious lack of common sense....and assisted!!
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The best cause of action would be to contact them and request they update your details accordingly.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Hominu
    Hominu Posts: 1,671 Forumite
    Seriously, you spend 5 - 10 minutes typing in a question when it would have been far easier to just ring them up and ask?
  • I don't think you should phone them and it will stuff your credit rating.

    There you are OP someone agreeing (sic) with you.

    Happy now??
  • BobQ
    BobQ Posts: 11,181 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    cld28 wrote: »
    Wonderful! Thanks for those words of inspiration. Thought this forum was for people to offer kind advice or their experiences?

    cid, people give their time to offer advice. As a new poster they have no idea if you are an experienced investor or financially incompetent. They start with the simple answer and rerspond based on your response to it.

    Your response makes many people think "why should I bother". You will get kind replies on here if you avoid responding with sarcasm or indicate the answer is wrong because its not what you wanted to hear. Lesson learned?
    Few people are capable of expressing with equanimity opinions which differ from the prejudices of their social environment. Most people are incapable of forming such opinions.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.