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reclaiming cc chgs

Hi everyone
Ive been reading posts on here and notice a lot of people having success with reclaiming chgs from banks and cc's.

I took insparation from this and sent of letters to my cc's first one to respond with statements was capital one. So i used the template and asked for the money back (this was on the 17th of april) after just checking my card account online i notice they paid me back 32.00 in chgs today.

The amount i was claiming plus interest was 109.41 they didntsend me a letter proposing a smaller amount or anything this money was just paid in.

Do you think they are intending to pay the rest? or are they trying to pull a fast one on me?
Any ideas appreciated.

Thanks a lot

Comments

  • rayday2
    rayday2 Posts: 3,960 Forumite
    Well if they have not put it in writing how could you accept it? I am not sure but hell for another letter it may be worth asking!
  • moonlightpjs
    moonlightpjs Posts: 1,583 Forumite
    Think they maybe pulling a fast one - send a letter back saying that you will accept this payment only as part payment of your claim and will continue to claim the rest back.
  • http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1141050760,24632,

    according to martin they have 14 days to issue you with a letter (4 more days in your case) if not i would send the second letter or a simmalur worded first letter, they are prob thinking that if they refund the £32 you will back off...but i wouldnt be supprised when they pay you back the full ammount when you win they will take this £32 off...
  • Hi
    Thanks so much for help, i think i will wait the 4 days (is that working) and then send the 2nd letter there just trying to fob me off arn't they.
    Thanks again :j
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