Tesco's illogical guide price calculations

gerardflanagan

Has anyone else suffered from tesco's illogical guide price calculations? See the email I've just sent them below.

Hi

I buy my shopping from you with my housemates in a collective order. It is therefore very important that the guide price is as accurate as possible. I often find that your guide price doesn't reflect certain offers, with no reason or consistent logic. Take the below example. One half price pizza is reflected at it's true price and the other isn't. When ordering >£100 of groceries from you, I can't possibly spot all of these inconsistencies.

Why is this the case and can you do anything about it? If we can't accurately predict what each of our shopping costs, we will have to shop with someone else.


Kind regards

SkintGypsy

Is it because one of the offers hasn't started, or maybe was due to end before delivery was due?

Katexx

It does say 'valid from tomorrow'. Bit confusing though. Why put it on if it's not valid yet? (silly question I know, obviously so people buy without reading and spend more money!)

gerardflanagan

That explains it, thanks! Unfortunately, it still makes shopping with my housemates extremely difficult. I'm off to try ASDA...

rising_from_the_ashes

Katexx wrote: »

It does say 'valid from tomorrow'. Bit confusing though. Why put it on if it's not valid yet? (silly question I know, obviously so people buy without reading and spend more money!)

Because if you're booking a delivery for tomorrow or later in the week, you'd be able to get the offer.

I hate these with a passion!

There's also one of the SM (can't remember which one) that the offers don't come off until you checkout so you can end up spending a totally different amount .... again, really hard when you've a certain amount to spend!

gerardflanagan

Our flat has got the delivery saver now, £60 for 6 months unlimited free deliveries (1 per day max) on +£40 orders. We just order separately now.

Fruball

All part of their plan to confuse and baffle us

Snowy_Owl

I noticed a bizarre one in store with washing up liquid. It was on one of buy 2 for x amount offers. Only thing was you could actually buy 3 bottles of washing up liquid for the price of their "offer".

Redlady.....

Not sure if there is an Asda thread for the same type of thing.

Got an Asda order at the weekend and as usual, as with most supermarkets, the price anomalies annoyed me.

160 Tetley tea bags = £4.30
80 Tetley tea bags = £2.00

No special offer of any kind attached.

JethroUK

Katexx wrote: »

It does say 'valid from tomorrow'. Bit confusing though. Why put it on if it's not valid yet? (silly question I know, obviously so people buy without reading and spend more money!)

I prefer to know if the pizza I intend to buy today is going to be half price tommorow

but I like to make informed decisions

guess they can't please everyone