Argos - will they accept a return for exchange without a receipt?

Hope this is the right place for this, but Our son got two items for christmas that were the same (Nikko Vaporizr RC car), one from us and one from a grandparent.

Unfortunately, neither if us have the receipt, and they were bought with cash, not credit/debit cards.

However, each item was bought from Argos, as each box has an Argos catalogue number sticker on it.

Question is, would Argos give an exchange (don't want a refund, just to swap for something else) on one of these items, without receipt/proof of purchase, even though the box is unopened and has their catalogue number sticker on it?

Failing that, we'll just have to try and sell one on eBay/Gumtree.

Cheers for any advice offered.


  • lucasdaddy
    lucasdaddy Forumite Posts: 81 Forumite
    the store wouldn't do it without proof of the date item was purchased there is usually a picking sticker stuck to the box of every item bought in store have you not got this either? as that usually has a date on
  • johnson293
    johnson293 Forumite Posts: 492 Forumite
    Nah, no picking slip/sticker on either... like I say, just the one with the catalogue number.

    Never mind, knew it was a long shot. Will just have to put one of them on eBay/Gumtree, so we can get something for it so we can get an alternative gift for our son.
  • queenlizard45uk
    queenlizard45uk Forumite Posts: 375 Forumite
    It can be returned. I work for argos, and we will exchange or refund to the lowest value it was sold for as you have no proof of what was paid.
  • johnson293
    johnson293 Forumite Posts: 492 Forumite
    Ah, thanks for that queenlizard45uk.

    Will get one of them returned next week then.
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