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Asos Next Day Delivery Lie

I've discovered that there is a problem on the ASOS website which means that their "free deliver when you spend over £100" offer doesn't work when paying with PayPal meaning it gets sent out by standard delivery. This meant that Christmas presents I had ordered didn't arrive in time. I've complained and have been told that they know about the problem but still they continue to take orders which they can't fulfill. Pretty disappointing really on a personal level for this to have happened but for them to have knowingly took orders before Christmas knowing people would not receive their items in time and not taken the time to make them aware is downright disgusting.

I'm not looking for advice here, I just thought I'd post my frustrations so that others don't fall into the same trap.

Comments

  • clumsy_cupcake
    clumsy_cupcake Forumite Posts: 606 Forumite
    Good luck getting I'm contact with the,, only have a stupid email address and NO phone number which is even more annoying
    :heart2:Mummy to a beautiful little girl:heart2:

    £2014 in 2014 challenge. £71/£2014
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