Vent : Debenhams

preable

Ordered 3 items from debenhams and 2 items were correct but the other one was wrong. The package had my name and address on it but the wrong order. I rang debenhams but cant even get thorough. I would leave it untill after christmas but the item that is missing is pretty expensive.

Is there a email or anything that i can get a reply fairly quickly.

Own_My_Own

Long shot that is your item, but you never know.

https://forums.moneysavingexpert.com/discussion/4356495

Valli

Now I've got to subscribe to see if it IS!

:rotfl:

Salz

Oh I hope it is, that would just be excellent MSE to the rescue again

withabix

Use the 'EMAIL' US facility which is supposed to be for International orders only.

Works every time for me!!

http://www.debenhams.com/webapp/wcs/stores/servlet/CategoryDisplay?storeId=10001&catalogId=10001&langId=-1&userType=G&categoryId=18698

miduck

withabix wrote: »

Use the 'EMAIL' US facility which is supposed to be for International orders only.

Works every time for me!!

http://www.debenhams.com/webapp/wcs/stores/servlet/CategoryDisplay?storeId=10001&catalogId=10001&langId=-1&userType=G&categoryId=18698

Anyone can use that email - if you look it gives lots of options to do with stores, so not really relevant to overseas customers!

Alternatively you can email heretohelp@debenhams.com - I have always received a reply very quickly.

jay-jay

Depends was it a bag? Your email is almost identical to mine lol!

jay-jay

Ive emailed Debenhams at heretohelp email but wont hold my breath I can sort this out before christmas. Their customer service is dreadful!

preable

I will email them now hopfully i can get a replacment item before xmas or my mrs will not be happy with me

Own_My_Own

So is it the SAME BAG ?

Do you have each others orders ?

The suspense is killing me.:rotfl:

preable

It is a bag im missing (thats freaky) but i doubt it the same one. But ill pm the other person now to see if its the same one.