Problem with pension provider

MarcoM

Hi,

Some time ago a small pension fund that I accumulated by working two years for an employer was transferred to another provider after said employer was bought over by a large corporation.

I have enquiried about transferring out my benefit but they have not responded to my letters.

Does the FSA cover complaints about a company's administration of a pension scheme? Or is there another organisation that deals with pension complaints?

Many thanks

dunstonh

The FSA handle retail. The pensions regulator will handle occupational.

http://www.thepensionsregulator.gov.uk/

MarcoM

thanks. do they have similar rules to the fsa ie. needing a letter of deadlock or eight weeks since complaint before dealing with the provider directly?

Linton

MarcoM wrote: »

Hi,

Some time ago a small pension fund that I accumulated by working two years for an employer was transferred to another provider after said employer was bought over by a large corporation.

I have enquiried about transferring out my benefit but they have not responded to my letters.

Does the FSA cover complaints about a company's administration of a pension scheme? Or is there another organisation that deals with pension complaints?

Many thanks

Who are you trying to contact? If it's the insurance company I think you are writing to the wrong people. You would be better off talking to the pension department of the "large corporation". Try phoning them in the first instance.