Sold on debt and CCA

InDeepDebt

Hi all

Hope you can offer some advice. My wife has a credit card that she took out years and years ago - probably 1990 ish. We've been on a repayment plan with it for three years now and the balance is going down ever so gradually. Suddenly, we get a letter to advise us that the debt has been sold on and the company (car boot financial) who bought the debt has also written to us advising that they bought it.

The new owners have been phoning constantly for a week or two now trying to speak to my wife. I am administering our affairs but they won't speak to me and we are never both in together when they ring.

Onto my questions:

Are they allowed to simply sell a debt on? Do they have to advise you in advance? When MBNA and HSBC both sold debts on, they offered for us to settle the accounts beforehand at 35% and 65% respectively.

Secondly, I am going to fire off a CCA request letter. Do I send that to the company that we got into debt with or do we do it with the new owner?

Oh, a bit more information. The balance has PPI on it which I will probably claim back or use as bargaining in the future. My hope is that there is no copy of a CCA - I can then offer a severely reduced full and final settlement offer to make the debt go away -taking into account the PPI (my wife has medical conditions that would probably stop them paying out).

Many thanks in advance

Jim

moongarden

Hi Jim,
First off your wife should send them a letter giving you permission to deal with this account on her behalf.
Second, calculate the PPI you would expect to reclaim - in some cases this might be enough to settle most of the debt anyway.

InDeepDebt

If she did that - presumably she'll have to sign the letter which probably means that they may then be able to compile a CCA.

Back to the question though - does the CCA request go to the new owner or the original one? I'm tempted to do the new owner.

fermi

It goes to the new owner.