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Mortgage claim

I am trying to help my mother in law cliam for mis sold ppi from her mortgage. The company who she originally used have changed and they was taken over by another company and then another company. She no longer has the mortgage, can she still claim and what is the best way of going about it ?

Comments

  • dunstonh
    dunstonh Posts: 121,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    can she still claim

    She cant claim as the policy no longer exists but she can complain if that is what you mean.

    The complaint should be made to the seller of the policy (which may be an issue if it was prior to 2005) giving the reasons why she felt it was mis-sold. Unlike other types of PPI, MPPI has a much lower success rate on complaints and an ever lower success rate if it was an advised sale.

    So, the main things first of all are who sold it? when was it sold to her? and what are the reasons for complaint?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    was it mis-sold? having PPI isnt a reason in itself.
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