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£360 Bank charges refunded automatically by Cahoot!
Littlered_3
Posts: 47 Forumite
I really wanted to share this as I'm really happy!
I'm in the process of changing my DMP from the evil Spectrum to Payplan. I logged in to my Cahoot bank account for the first time in a year (since I started the DMP) to find that they were charging me £30 per month for an unauthorised overdraft fee, as they took my overdraft facility away when I started the DMP!
I rang them to discuss it, they apologised and said all the charges will be refunded immediately to the account, which is £360! Which means now I owe them £1306 instead of £1660!
Wahooo!!:j
I'm in the process of changing my DMP from the evil Spectrum to Payplan. I logged in to my Cahoot bank account for the first time in a year (since I started the DMP) to find that they were charging me £30 per month for an unauthorised overdraft fee, as they took my overdraft facility away when I started the DMP!
I rang them to discuss it, they apologised and said all the charges will be refunded immediately to the account, which is £360! Which means now I owe them £1306 instead of £1660!
Wahooo!!:j
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