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Contract of purchase?

Sorry hope i have the correct forum

I was on a designer clothes website tonight and noticed that there was a pink t-shirt priced at £0.00. the white one in the same design was priced at £45.00

i thought this looks interesting. there was one of each size available in stock so i purchased all three at £0.00 with an £8 delivery charge totalling £8

i went through the checkout and paid the £8

a little while later i have received this email.........

Thank you for placing an order with us this evening.

There appears to have been a slight technical problem with your orders, as you were not charged for the tops (!)

We have immediately refunded the £8.00 postage you have been charged and apologise for the inconvenience....the tops are in stock, and should you wish to order them, please do either online or by phone or return email.

Many thanks


do they have to still send me the tops? or are they correct in saying i cant have them for nothing?

was there not a contract in place when i checked out and paid the delivery charge?

Comments

  • Mrs_B_12
    Mrs_B_12 Posts: 364 Forumite
    If it's an error the don't have to send you them and they did the right thing in refunding your postage costs straight away.
  • Bean_Counter
    Bean_Counter Posts: 1,496 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I agree with Mrs B - firm well within their rights and did the right thing.
    Today is the first day of the rest of your life
  • WhiteHorse
    WhiteHorse Posts: 2,492 Forumite
    Contracts can be void for error.

    The firm acted correctly.
    "Never underestimate the mindless force of a government bureaucracy
    seeking to expand its power, dominion and budget"
    Jay Stanley, American Civil Liberties Union.
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