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Enhanced Logistics for Insight and Tactical Excellence

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  • Auntycaz
    Auntycaz Posts: 3,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 20 November 2012 at 2:30PM
    izzeyb wrote: »
    I would complain by email. There’s keeping a low profile, then having the proverbial taken out of you. Just explain what happened, how you do appreciate the importance of checks, but not at the inordinate amount of time it took whilst ‘trouty had a chat’ – ‘whilst the customer service assistant was going off to check your receipt, she unfortunately stopped to socialise with another member of staff and you were left standing there whilst she was gone for over 15 minutes’. Besides being inconvenienced, by this time you were already upset that you had missed one bus and were about to miss another.

    Don’t forget to ask the question ‘do the staff receive customer service training?, as obviously on this occasion the customer service you expected, was not afforded to you,. Then suggest that 'perhaps a re-training programme would be in order'.

    Perhaps they could also explain why they needed to photocopy your receipt too,

    It is much easier to complain by email to stick to the facts, without raising your profile in store.

    She wasn't customer service. I thought she was a supervisor, but apparently they call them runners. I just wish the same one wasn't always on duty every time I go in store. She must be clocking up some hours or have an odd shift rota as it doesn't matter whether I go in store morning, afternoon or evening she is always about. Thanks for your advice though. If it happens again I will definitely get in touch with head office. I have reported her once before but I didn't know her name then so I doubt anything was done.
  • altojack
    altojack Posts: 9,734 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    You know those hair pullerout things that were mentioned a little while back ? I got mine and thought I'd try it out today :eek:
    omg it hurts :eek: it doesn't just get stray hairs it grabs the downy stuff too :eek: :eek:
    My legs look good now, although rather red :cool:
    There's no place like home :)

    Feeling down? Weak in body? Makes no difference to me, I think of you all when I'm sitting quietly.

    Hugs and healing thoughts are always going your way.
  • Just about to pop to asda,but which do I go to - the big one with loads of choice and more importantly chocs! Or the one a bit further that will accept any vouchers I throw at them????
    Any good deals I need to look out for?
    Thanks guys you have saved me a fortune!
    2 years since my OH gave up smoking - total saving approx £5475!!!! :T
  • gocat
    gocat Posts: 5,907 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee!
    altojack wrote: »
    You know those hair pullerout things that were mentioned a little while back ? I got mine and thought I'd try it out today :eek:
    omg it hurts :eek: it doesn't just get stray hairs it grabs the downy stuff too :eek: :eek:
    My legs look good now, although rather red :cool:
    What hair pullerout thingies are these please.
    TIA :D
  • 3010
    3010 Posts: 5,420 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Choc go go go - Waitrose comparison

    Trigger Gold Lindt Bar

    0.33 x ASDA Bananas by Weight (100g) £0.22 N/A
    0.26 x ASDA Carrots by Weight (100g) £0.21 £0.23
    0.1 x ASDA Onions by Weight (100g) £0.09 £0.09
    0.12 x ASDA Red Onions by Weight (100g) £0.10 £0.10
    2 x Cadbury Fabulous Fingers (3x110g) £14.00 £6.98
    2 x Maltesers (37g) £1.12 £1.18
    1 x Barratt Flumps Mallow Twists £0.10 N/A
    1 x Haribo Tangfastics Mini £0.10 N/A
    1 x Cadbury Freddo (18g) £0.20 N/A
    1 x ASDA Smartprice Batter Mix (128g) £0.07 N/A
    1 x ASDA Chosen by You Giant White Mice Bar (15g) £0.10 N/A
    1 x ASDA Chosen by You Giant Rainbow Buttons Bar (15g) £0.10 N/A

    Comparison total (compared products only) £15.52 £8.58

    £7.80 return
  • debi1402
    debi1402 Posts: 853 Forumite
    Part of the Furniture Combo Breaker
    just been to T to get few more beans be rude not to why last day
    walking past i saw the gta game still there with sell stating pre order and get 500 points
    not sure how this or if it would work as meant to have finished .
    better to have loved and lost then never to have loved at all.
  • altojack
    altojack Posts: 9,734 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    There's no place like home :)

    Feeling down? Weak in body? Makes no difference to me, I think of you all when I'm sitting quietly.

    Hugs and healing thoughts are always going your way.
  • Iamsohappy
    Iamsohappy Posts: 2,598 Forumite
    Ninth Anniversary
    altojack wrote: »
    You know those hair pullerout things that were mentioned a little while back ? I got mine and thought I'd try it out today :eek:
    omg it hurts :eek: it doesn't just get stray hairs it grabs the downy stuff too :eek: :eek:
    My legs look good now, although rather red :cool:

    I think we need proof :D
    Smile :) and hopefully the world will smile back

  • altojack
    altojack Posts: 9,734 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    3010 wrote: »
    Choc go go go

    Trigger Gold Lindt Bar

    0.33 x ASDA Bananas by Weight (100g) £0.22 N/A
    0.26 x ASDA Carrots by Weight (100g) £0.21 £0.23
    0.1 x ASDA Onions by Weight (100g) £0.09 £0.09
    0.12 x ASDA Red Onions by Weight (100g) £0.10 £0.10
    2 x Cadbury Fabulous Fingers (3x110g) £14.00 £6.98
    2 x Maltesers (37g) £1.12 £1.18
    1 x Barratt Flumps Mallow Twists £0.10 N/A
    1 x Haribo Tangfastics Mini £0.10 N/A
    1 x Cadbury Freddo (18g) £0.20 N/A
    1 x ASDA Smartprice Batter Mix (128g) £0.07 N/A
    1 x ASDA Chosen by You Giant White Mice Bar (15g) £0.10 N/A
    1 x ASDA Chosen by You Giant Rainbow Buttons Bar (15g) £0.10 N/A

    Comparison total (compared products only) £15.52 £8.58

    £7.80 return

    Nice one :beer: but I can't be tempted to go again today as I have enough already :o
    There's no place like home :)

    Feeling down? Weak in body? Makes no difference to me, I think of you all when I'm sitting quietly.

    Hugs and healing thoughts are always going your way.
  • altojack
    altojack Posts: 9,734 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    Iamsohappy wrote: »
    I think we need proof :D

    me camera is outta reach :cool:
    There's no place like home :)

    Feeling down? Weak in body? Makes no difference to me, I think of you all when I'm sitting quietly.

    Hugs and healing thoughts are always going your way.
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