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Good morning everyone and thanks for the new thread Worry Wart.0
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The shop assistant was lovely. She just said she had to get it checked as it was over £10, £10.02 to be exact.
Person who came to check it was my own personal trout. She was the one I had trouble with when the big glitch was on.
Tonight she took my receipt to photocopy it but stopped on route for a chat with another member of staff. Didn't say a word to me, just wafted off with my receipt. After waiting over 15 minutes I left. I'd already missed one bus, I didn't plan on missing another.
I would complain by email. There’s keeping a low profile, then having the proverbial taken out of you. Just explain what happened, how you do appreciate the importance of checks, but not at the inordinate amount of time it took whilst ‘trouty had a chat’ – ‘whilst the customer service assistant was going off to check your receipt, she unfortunately stopped to socialise with another member of staff and you were left standing there whilst she was gone for over 15 minutes’. Besides being inconvenienced, by this time you were already upset that you had missed one bus and were about to miss another.
Don’t forget to ask the question ‘do the staff receive customer service training?, as obviously on this occasion the customer service you expected, was not afforded to you,. Then suggest that 'perhaps a re-training programme would be in order'.
Perhaps they could also explain why they needed to photocopy your receipt too,
It is much easier to complain by email to stick to the facts, without raising your profile in store.0 -
17
Morning all
Not feeling great this morning, I feel sick and like all the energy has been sucked out of me
Quick theory question....
Morrisons have bottles of coke 3 for £3.
is there any way forcing an Asda comparison against Morrisons to get this cheaper still?
I know there are some geniuses (or whatever the plural is for that) who could work it out a whole lot better than meI’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com
All views are my own and not the official line of MoneySavingExpert0 -
Morning all, it's wet cold and freezing out as have just whizzed Alfie dog round the block so wrap up warm peeps ..I'm off to a .. Today .. And quick question for you .. I seem to have acquired lots of mt ( lol got a tad carried away in the glitch) and am wondering if I tookp some back .. How does the return thing work... As being new to this .. Don't want to d raw attention to myself , but , would like to take a few back as what we have is a bit excessive... Any pointers on this would be great tia Jude :A
Ps while I'm there I'm hoping for a Swazz round the car park and trolley park too ... Would love love love to find a few good wombles with a £5 cond spend as our t is now taking them and morries ones too ... Week 4 vouchers are also now out on the Xmas super saver club .. So , if I have the time while ds is at school this morning I shall head over there and have a search for any discarded ones on the floor .. As cant justify a £40 morries spend to get wek 4 xxx0 -
morning all
its so dark here this morning. I don't want to go to work, it feels like a duvet day:D
Thanks to Celebrate for posting those lovely watches. The penny has finally dropped about collecting CC points. It is now my mission to get totally blinged out on CC points
who needs chocolate glitches when you can have diamonds:rotfl:0 -
... And quick question for you .. I seem to have acquired lots of mt ( lol got a tad carried away in the glitch) and am wondering if I tookp some back .. How does the return thing work... As being new to this.
well i messed up an order and went to customer services desk. i gave the woman the 3 chocs and my receipt and she gave me a refund.0 -
Good morning :-)0
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queen_of_cheap wrote: »17
Morning all
Not feeling great this morning, I feel sick and like all the energy has been sucked out of me
Quick theory question....
Morrisons have bottles of coke 3 for £3.
is there any way forcing an Asda comparison against Morrisons to get this cheaper still?
I know there are some geniuses (or whatever the plural is for that) who could work it out a whole lot better than me
I would love it if the coke worked a v m but I have had, as have others, a lot of items that have not correctly compared to m recently.
the other option if you have a pp would be to buy the 8 cans in Mr t's and see if that compares to A as they are £2.50 in A.
hope you are feeling better soon0 -
Morning
Thank you for the thread WorryWart:j
When the kids went out this morning one said It's warm out, to which the other replied The north pole would be warm compared to our house:jI must admit the house is a tad chilly :snow_laug
Queen Of Cheap you mentioned SAD lights, I have an alarm clock as recommended by my Occ Therapist and find it useless. However try biobulbs in lights in rooms you will be in longer. I think you need half hour morning and evening for it to work. Also cheaper very mse:money:
http://www.amazon.co.uk/s/ref=nb_sb_noss_1?url=search-alias%3Dlighting&field-keywords=biobulb
Hugs to all who need them.
Hope everyone has a great day.0 -
Hooray!:beer:
I'm in the top 5 in the new quiz.
(but only because hardly anyone's done it yet!):D
And a good morning to all!There is no honour to be had in not knowing a thing that can be known - Danny Baker0
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