Comfort plus white meter tariff - I don't have storage heaters.

Richie-from-the-Boro

# 23 - good - a dose of categorical reality - nail it down hard

Terrylw1

Wywth wrote: »

For all intents and purposes as far as the OP is concerned, YES!

That may not be the theoretically correct, or regulatory correct, answer, but as far as good advice to the OP is concerned it's the best answer

As I have said, and you have acknowledged, anyone currently on this type of tariff that attempts to switch supplier invariably ends up in tears.

Its no different than any other regional dual MPAN meter.

It ends in tears for a reason - the customer switches without ensuring the new supplier has an available tariff and finds out after, hence can't be billed.

As long as the supplier takes both MPAN's, has a billing system capable and has a tariff, it works fine.

So, as long as suppliers using a dual MPAN capable systems have a tariff and are willing to sell it to new customers, the switch is only slightly more complicated to pull all the data together.

Terrylw1

scottishpower_company_representative wrote: »

Whether or not other suppliers are willing to take on domestic 2-MPAN sites is for them to decide or comment. In my experience I've never seen a successful 2-MPAN domestic switch. Unless another supplier requests both MPANs at exactly the same time we will object due to multi-MPAN site with only one MPAN being requested. This is why most requests fail. David

Yes, you will object per SLC14. That's correct.

The fact that is not correct is your first point stating that other suppliers don't support dual rate MPAN's. To name 2, Eon with Heatwise & Npower with Superdeal. Since EDF also came from regions that also had them, I expect they also do. So, you can't make that claim.

I have seen successful dual MPAN switches. I've also seen customers not with SP being billing with Comfort Plus. This is why I think your point should be clarified because you made the statement that only SP do this but have now said its for other suppliers to comment...so how do you know SP are the only one? Should you not claim that you can but can't comment on other suppliers?

Hence suggesting correcting the original post to avoid this.

NiftyDigits

Terrylw1 wrote: »

Yes,<snip>

Have received what looks like more full paper statements from them. Haven't had a chance to peruse nor scan them to send to you yet. Thanks for your help so far.

Don

Hope you have a very Merry Christmas.... :xmassign: