Intelligent Finance mortgage question

Hi,

We currently have a mortgage with the above, I have a couple of questions that I wondered if anyone on here has an experience of.

What are the chances of persuading IF to allow us to rent the property out on the existing deal?

We've built up a substantial reserve that's showing when you login to the account, due to overpaying. What are the chances of them letting us draw some/all of that cash down?

Obviously the sensible thing to do is phone them up and ask, but I wondered if anyone on here had any experience of similar questions with them?

Thanks

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