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Remortgage rates vs website rates

Hi Santander have offered me 3.99% 5 year fix, on the website there is a 3.49% 5 year fix for 70% ltv, I know this is for new customers.
My question is is this rate fixed for remortgage customers no matter the ltv? We are around the 70% mark. How do they work out remortgage rates?

Comments

  • kingstreet
    kingstreet Posts: 39,352 Forumite
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    Existing customers are offered customer retention rates, often not as good as the products for new borrowers.

    Remortgage products are for new borrowers, so they are often better.

    Remortgage rates are costed the same way as all other products. The lender's treasury team calculates a rate swap in the money market and the cost of the funding, plus costs, plus profit goes into setting the rate.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    The property would need to be professionally inspected and valued in order to determine the LTV.
  • mose_2
    mose_2 Posts: 414 Forumite
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    So would there be no way of getting the lower rate?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mose wrote: »
    So would there be no way of getting the lower rate?

    Not as an existing customer.
  • mose_2
    mose_2 Posts: 414 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Ok thanks.
  • I've posted this on another thread but was offered a similar 3.99% 5 year fixed deal as an existing customer by Santander on Friday. Phoned them today after mulling it over and looking at the same website rates you allude to. Today I was offered 3.69% 5 year fixed. Might be worth a follow up call?
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