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Thank you everybody for all your help! I guess its another phone call to them then and see where I get. If I was to send an SAR can anyone advise how I would do this, and do I need to inform them? Thank you0
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If you google the name of your water company and then subject access request hopefully the address will come up
eta I just did an experiment with my water company and indeed it came up with the info and address and how to in the very first link"Our prime purpose in this life is to help others. And if you can't help them, at least don't hurt them." Dalai Lama0
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