Barclays loan £12,000 with just E-signature and no ID!

Wanda31

My husband and I separated in May and he is not living somewhere else with his other woman. As well as a legacy of unpaid bills I recently found out that a bank loan he took out with Barclays has been taken out solely in my name! He used my on-line banking details to log on and apply for a £12,000 loan (probably using his own income details as I only work part-time). All he had to do was tick a box to say that was his online signature! I never saw any correspondence and never had to manually sign anything or produce any ID so was unaware of what he had done until recently.

Although I was aware that he was taking the loan out I was unaware that he had got it in my name alone and now he has stopped paying the monthly payments and I can't afford to pay for it. I reported this to Barclays and after investigation they said I was liable for the loan as I had benefited from it. This loan was originally takien out to consolidate other debts the majority of which were his. I've been told now that my only option is to take out a debt management plan over 10 years to pay it off. I have to young children and am now out of a job so would find this impossible. He paid the monthly payments quite happily until he left the family home in June. I recently wanted to open a new bank account and had to give my life history, sign numerous forms and show 3 pieces of ID so why didn't wasn't this asked for in the case of borrowing £12,000! Any advice please? Surely this is a massive loophole in the banking system?

pauletruth

report it as fraud if you did not apply.

happycamel_2

I think the big loophole is that he had your login details for online banking. This is clearly against their terms and conditions. You must have given him the password so I'm afraid I can't see how this is the bank's fault although you have my sympathy.

Wanda31

I have done to Barclays but there's no proof that he did it as no signature was required.

sharp910sh

The problem you have is you gave him your bank login details. SO you are aiding fraud.

Wanda31

Yes I know what you mean about the online banking details but he used these without my permission and at the time he was my husband and I wouldn't have dreamed he would do such a thing (naively). Usually they would have to send paperwork out which would require a manual signature and should request some form of identification. It's ludicrous.

Wanda31

No I certainly didn't give him my online banking details.

meer53

If he had your login details and you have told Barclays that you knew about the loan, and some of the debts were yours, i don't think there's a lot you can do. Maybe take some legal advice ?

meer53

Wanda31 wrote: »

No I certainly didn't give him my online banking details.

How did he get them ?

kloana

Barclays, nor any other bank, would not request ID from an existing customer when processing a loan - they have already collected ID&V (identification and verification) information from you when you originally signed up for your current account.

Husband, not the bank, is in the wrong, though the bank will take a dim view of any leaked login details - bear in mind it's as good as impossible to simply guess your login details (especially with Barclays, where PINSentry is used upon login).

Wanda31

Yes I can see the log in details are key to this. I had them noted down in my diary so anyone for example a family friend or burglar could have got to them. Would the investigation have been approached differently had the person who did it not been my husband?