Rossendales Being Unpleasant (what a surprise)

OberonSH

Okay guys, bit of a problem.

Ars*holes R Us (Rossendales) have sent me a letter telling me they're going to come round with a van regarding a debt I have been trying to sort through a solicitor. Basically they tried to remove on a debt I was paying as agreed, and in fact overpaid. According to them the agreement was only for 3 months, and as the debt wasn't cleared they wre coming round to remove. Came as a bit of a surprise, as I'd never been told it was a temporary agreement.

So I got a solicitor ivolved (waste of space) who has been asking themm for all related paperwork, which they've ignored and then sent some made up figures that don;t agree with previous letters. I told them I would stop paying unitl it was sorted out, and now they're getting a bit upset. None of their figures match mine (and as a good MSE'er I have spreadsheets. Lots of spreadsheets)

So how do I stand with telling them to back off as they haven't provided the breakdown of the debt and payments as requested? Its all well and good taking it to court for not providing (although under what charges I don;t know) but that isn't going to stop them turning up if it's not paid, is it?

What do you guys suggest?

ZTD

Is your local MP Austin Mitchell?

rog2

ZTD wrote: »

Is your local MP Austin Mitchell?

I was looking for that thread myself ZTD. It would, though, be better if Austin Mitchell were Oberon's father.:rolleyes:

ZTD

rog2 wrote: »

I was looking for that thread myself ZTD. It would, though, be better if Austin Mitchell were Oberon's father.:rolleyes:

I don't think it will matter all that much to him, so long as he can give them trouble.

lynzpower

I thought the golden rule is let them turn up if they want to, local all your windows and doors and dont let them in.

If I were in your shoes Id be tempted to stick a big note on the door saying TAKE ME TO COURT SPAMHEAD or something a bit more lyrical ( You are way better at putdowns than I!) and go along, present your case, theyll get laughed out.

Id also call the police, tell them you are being harrassed & get a crime ref number, useful if it does go to court.

BAILIFFCHASER

tomterm8 wrote: »

registered post:

Client ref
Your reference :
Client reference :

Dear sir/madam

With reference to the above account, I am writing to inform you that under the Consumer Credit Act 1974 (Sections 77−79), I am entitled to receive a copy of my statement of account, including a detailed break down of any charges.

I request this information be supplied to me within 12 working days. I enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

Please be aware that in the event you fail to keep an accurate statement of account, this is a breach of the data protection act and may result in a complaint to the statutory authorities.

Non-compliance with my request is a criminal offence under the above CCA and will result in a report being submitted to the relevant statutory authorities.

Please note that under Section 189 of the CCA you are obliged to supply these documents whether you are the original creditor or not. I await your reply.

wrong letter the correct one is !!!

[your address]



[their address]


[DATE]



Data Protection Act 1998
Subject Access Request



Dear Sir/Madam


ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)


Please supply me with a complete list of transactions and charges relating to my banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them, and also reclaiming the enclosed £10 Data Protection Act subject access request fee.

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.
I would be happy to collect the Data from my local branch.


Yours faithfully,



try being original !!!!!!!!

tomterm8

BAILIFFCHASER wrote: »

try being original !!!!!!!!

I removed the post because you objected. I will confirm that you wrote the original letter which I adapted. I apologise if you think I intended to take credit for it - that was not my intent. I was simply attempting to help someone with a problem.

I don't gain business from this forum, am not in business in any credit related field, and have nothing to gain from any advice I give. Because I am not in this business, sometimes I forget the importance of proper recognition to those who are, and I apologise for any damage done.

webitha

poor baby them nasty men being horrible again (only kidding )

but yes they are nasty people and i should know i used to work for them about 15 years ago

i got a good idea they are advertising again for jobs again should i get my job back then call them off lol

and before anyone says owt im not being sarcastic im being drunk hic

BAILIFFCHASER

tomterm8 wrote: »

I removed the post because you objected. I will confirm that you wrote the original letter which I adapted. I apologise if you think I intended to take credit for it - that was not my intent. I was simply attempting to help someone with a problem.

I don't gain business from this forum, am not in business in any credit related field, and have nothing to gain from any advice I give. Because I am not in this business, sometimes I forget the importance of proper recognition to those who are, and I apologise for any damage done.

No the letter you put on was correct but before you post that you need to post the sar which is why i said be original no offence. I pinched the letter off someone else !!!!! lol!!!!!!

OberonSH

Thanks guys - bailiff chaser - The solicitors have already asked them for all this info, and so far all I have to show for it is a £129 bill from the solicitors and a hacked together letter from Rossendales that doesn't make any sense. They have some document that I signed when this first kicked off, so I don;t think I could deny entry.

I think I'm going to write to them using that letter but tell them they've failed to supply the documents as required by the Consumer Credit Act. As far as my figues go I owe £309, minus the 'charges' that they've failed to substantiate leaves XX amount to be paid/overpaid. If I still owe them a bit, they'll get a cheque for that amount, and I expect to hear no more about it, unless they fancy a day in court.

Thanks for the support guys. You know how it is when these people sho up. Even worse when they change the goal postas half way through, beacause they know you're nearly done paying them. If I win the lottery I'm going to buy them out. I'll then contact clients at random - any complaints the bailiff gets fired. I can;t stand these people. There's no reason why they can't be civil and helpful. They#d probably get more co-operation, and less pans thrown at them.