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Equifax complaint - where next?
shopgirl771
Posts: 38 Forumite
I wrote a letter of complaint to equifax at the beginning of August and havent yet heard back from them.
I think I've left it long enough. Where do I escalate this matter to now if they fail to respond? It's a complaint about there service.
I think I've left it long enough. Where do I escalate this matter to now if they fail to respond? It's a complaint about there service.
0
Comments
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What sort of complaint about their service?
If they are holding inaccurate data about you then you may be able to complain to the ICO.
See: http://www.ico.gov.uk/complaints/handling/complain.aspx
If it about other aspects of their service, including how they handle any dispute over wrong info, then also see:
http://www.equifax.com/help/q32/en_uk
As per that, you can complain to the Financial Ombudsman.
http://financial-ombudsman.org.uk/consumer/complaints.htmFree/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0
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