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its come to csa....

ok i had a private arrangement paying £42 per week as i should according to csa calculator. the ex now thinks she can get more and i have been told she has called the csa.
will they be asking for wage slips?
how can i make sure this is done properly? do they set up a direct debit?
this is a woman by the way who has had friends bogus call me to pretend to be the csa!
can i get written evidence of everything?
any help would be great, i also have no problem paying what i should just to add.

Comments

  • frostman wrote: »
    will they be asking for wage slips?
    Yes, they'll want proof of income.
    frostman wrote: »
    how can i make sure this is done properly? can i get written evidence of everything?

    The CSA will try to do everything verbally over the phone which is weird considering that its an important legal matter. Even if you choose to deal with them over the phone FOLLOW IT UP IN WRITING.
    But I would strongly recommend that you only deal with them in writing sent recorded delivery. That way if they !!!! it up (not unusual) you'll have a fighting chance of proving them wrong.
    frostman wrote: »
    do they set up a direct debit?

    They will try to tell you that you have to pay by direct debit but the problem with that is if they get it wrong they can rape your bank account. And they don't care how much damage they'll do to you (even if you end up homeless). Pay by standing order instead. Most of the banks with on-line facilities will throw up the CSA bank details or you should be able to get them off the direct debit form.

    If you get a call from the CSA then tell them you'll look forward to receiving the accessment form. Then as soon as you get that stop paying the ex and put the money aside. This is because the CSA will assess you from when they contact you but it could be weeks or months before you know how much you have to pay. And any money you pay the ex directly will not count towards those arrears so you'll end up paying twice.

    All the best,

    R.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They will write to you and ask for 5 weeks payslips or 2 months, you get the opportunity to complete the MEF and to confirm if it is fair to assume paternity.
    After all the necessary, about 6 weeks later you get the payment schedule and a date to start paying, you can pay via DD, SO or DEO.
  • Don't be put off by the horror stories that you'll read here, the majority of cases are relatively smoothly.

    If you think she might be playing around, you could always contact the CSA yourself and ask to open a case - that way you know that any contact is genuine. Some folk might advise you to only communicate in writing with them, one thing to bear in mind is that they prefer phone contact - all calls are recorded, and it's a much quicker way of getting information or giving information.
    They'll need wage info from the last two months, and the assessment will be based on your net income.
    They'll ask you to set up a direct debit, with monthly collections. You'll also be asked to pay whatever is due between their first contact with you and the assessment as a one-off payment.

    Direct debit and DEO are the preferred methods of payment - for anything other than this (ie standing order) they will have to get permission from a team leader, so expect this to be met with reluctance. It's all a question of compliance though, if you play ball with them, they'll play ball with you.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't be put off by the horror stories that you'll read here, the majority of cases are relatively smoothly.

    If you think she might be playing around, you could always contact the CSA yourself and ask to open a case - that way you know that any contact is genuine. Some folk might advise you to only communicate in writing with them, one thing to bear in mind is that they prefer phone contact - all calls are recorded, and it's a much quicker way of getting information or giving information.
    They'll need wage info from the last two months, and the assessment will be based on your net income.
    They'll ask you to set up a direct debit, with monthly collections. You'll also be asked to pay whatever is due between their first contact with you and the assessment as a one-off payment.

    Direct debit and DEO are the preferred methods of payment - for anything other than this (ie standing order) they will have to get permission from a team leader, so expect this to be met with reluctance. It's all a question of compliance though, if you play ball with them, they'll play ball with you.


    I'm looking at my recently recieived annual statement, which reads
    How to make payments: To help you set up payments, we will send a standing order form seperately. All you need to do is fill this in and give it to your bank os building society.
    It's easier to pay via direct debit, if you would like to pay via DD please call us on the number at the top of this letter and we can set this up over the phone.
  • skibadee
    skibadee Posts: 1,304 Forumite
    Personally we never had any problems with DD payments.
  • skibadee wrote: »
    Personally we never had any problems with DD payments.

    The deductions on DD match the schedule that is sent out - this is because the figures shown are from the system so they match - I always found there were way more issues with DEOs, which are reliant on the payroll department of an employer. The advantage of a DEO to the NRP is the protected income.
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