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Roxburghe and parking tickets

In August my daughter exceeded her parking period in a car park run by Meteor Parking Ltd. She got a notice demanding £30 if paid within a time limit. She paid it on-line, the transaction appeared to go through. She checked the ticket number again and the site reported that the ticket details did not exist. Believing the issue to be finished she forgot all about it. Today she got a letter from Roxburghe debt collectors demanding £104 for an unpaid parking charge notice. She checked her bank statement and sure enough the £30 that she thought she had paid has not been taken from her account.

Now, I'm suspicious of a scam here and I've read a lot about Roxburghe's dubious activities trying to extort ridiculous sums from people too frightened to do anything but pay up so I'd like some advice on the best next step to take if anyone could kindly help. Should she cough up and be done with it, write and apologise and send a cheque for £30, or simply ignore it altogether? Thanks in advance for help.

Comments

  • FireWyrm
    FireWyrm Posts: 6,557 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    Unless I'm mistaken, this is a private parking company? If so, you are under no obligation to settle their 'invoice'. Essentially, ignore it, they have no recourse in law except to try and frighten you. The claims of court costs, bailiffs and the devil himself visiting your house to seize your furniture, your laptop and the dog will become more and more outlandish until they finally give up.
    Debt Free! Long road, but we did it
    Meet my best friend : YNAB (you need a budget)
    My other best friend is a filofax.
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  • Be thankful the original £30 didn't go through in the first place. Even demanding that much was a scam in the first place. Just ignore them all from now on.
  • taffy056
    taffy056 Posts: 4,895 Forumite
    Just take a look at my signature below this post, you can see that Roxburgh has been banned from accessing the dvla database from yesterday, for gross misconduct and false representation. Now you are dealing with a company that is pure scum, they have your details before the ban, they have never ever ever ever done court. Graham White who will write to you next are actually roxburghe pretending to be solicitors, which could be deemed fraudulent. The advice is to ignore.
    Excel Parking, MET Parking, Combined Parking Solutions, VP Parking Solutions, ANPR PC Ltd, & Roxburghe Debt Collectors. What do they all have in common?
    They are all or have been suspended from accessing the DVLA database for gross misconduct!
    Do you really need to ask what kind of people run parking companies?
  • Coupon-mad
    Coupon-mad Posts: 154,724 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 October 2012 at 9:57PM
    I love your new signature, taffy! :T

    And @FordPrefect, do NOT pay anything. It's a great opportunity now for you and your family to realise that this was a scam all along. A private company CANNOT fine you for overstaying in a private car park. It's not illegal for them to send an invoice like that but the invoice only impersonates a parking ticket, it's not real. Think about it, why on earth would a third party company who don't own the land have any right to claim any loss? They don't. But by dressing up their invoice to exactly mimic a real PCN they fool thousands of people every year and that's how these PPCs make their money. They don't get paid by the car park owners, they don't do anything remotely useful in the way of car park management/maintenance, nothing at all - they just intimidate people and get paid by victims who fall for the con.

    Like all the other posters on this board, your daughter had a fake PCN.

    When dealing with "tickets" from private parking companies (PPCs) our advice for tickets received up until the end of September is to ignore them. You/she can start doing that right now and there will be NO repercussions. She should never have tried to pay it - don't fall for this scam again!

    Tick off the threatening letters here.

    Watchdog clip with expert Solicitor's opinion here.

    Barrister's opinion here.

    Show your friends & family the links and get ready to play snap with the rest of the debt collector letter-chain that will match the pics in that first linked thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • taffy056
    taffy056 Posts: 4,895 Forumite
    Coupon-mad wrote: »
    I love your new signature, taffy! :T

    Thanks :beer:
    Excel Parking, MET Parking, Combined Parking Solutions, VP Parking Solutions, ANPR PC Ltd, & Roxburghe Debt Collectors. What do they all have in common?
    They are all or have been suspended from accessing the DVLA database for gross misconduct!
    Do you really need to ask what kind of people run parking companies?
  • we had the same thing happen to us.
    our car was parked on a tesco car park for just over an hour but we got ticketed for supposedly being there for over the two hour max period.

    we refused to pay then, about a month later received a letter from roxburghe demanding £160 and threatening us with court actio if we didnt pay.
    we refused to pay.

    first they can not fine you they have no legal authority to do so.
    the ticket is an invoice for parking time above the max stated on the signs in the car park.
    they say you are in breach of contract for exceeding the max alloted time.

    now here is the important bit
    to prove breach of contract they have to provide proof you exceeded the time. ie two pictures time and date stamped that prove the car was parked for the alleged length of time.

    even if they can provide such evidence they can only invoice the person who breached the contract, that would be the driver not the owner of the vehicle.
    you are not legally obliged to provide details of the driver to a private company so they can not take anyone to court.
    tell them to get lost like we did.
    i got a letter from them yesterday saying they were dropping the matter.

    its a con dont pay it
  • fil_cad
    fil_cad Posts: 837 Forumite
    Part of the Furniture 500 Posts Photogenic
    IGNORE Roxburghe :money:
    PPCs say its carpark management, BPA say its raising standards..... we all know its just about raking in the revenue. :eek:
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