Excessive postage Query

Happy_bunny

Telephone item bought BIN for £6.99 + £3.99 postage - 2nd recorded from business seller.

Item arrives, Cheapo mailing bag - unrecorded 2nd, Postage at £2.20.

Am I alone in being annoyed by this? :mad:

Seller states on all his listings that they 'ONLY SEND RECODED (!) TO AVOID SCAMMERS' which has also got my goat!

More of a vent than anything but wondered if I'm being pedantic?

Let the 'calm down dear - its only a quid odd' comments commence!

forgotmyname

Item i bid on said £5 postage. I managed to win 4 of them and thought the £5 discount was rather stingy.

Some on here said that was reasonable.

Actually cost them £8 something to send it. So i didnt think so.

So your comment on the last line will probably be coming soon

RuthnJasper

I don't think you're being a pedant. Whether it's £1 or £100; you paid for a service you didn't receive. I'd have been narked too.

soolin

I would certainly query that with the seller, give them the chance to realise their mistake and repay the overcharge before doing anything else.

However, £3.99 for £2.20 postage is in my opinion excessive, and selelrs that play that kind of game tend to not last very long

RainbowDrops

I had pretty much the same thing happen a few weeks back.
Messaged the seller to give them a chance to resolve, asking if there had been a mix up, as they charged me for recorded but sent it standard. There response was - you got this item for much cheaper than it was worth, so you got a a bargain.
Needles to say I hit their feedback & stars appropriately.

sham63

I received an item today that I paid £14 plus £1 postage - seller sent by SD @ £5.90 :eek:

Crowqueen

xxSaffronxx wrote: »

I can understand them charging more than the actual postage cost to cover the cost of the packaging.
But you would expect it would still be recorded as per the item.

[scammy comment redacted]

Mailing bags cost pence each - and PLEASE do not recommend people commit fraud. It's bad enough that people do that in the first place, let alone that someone suggests it on a public forum.

I wouldn't have bought an item from a seller that called me a scammer. Just got one item today sent recorded that wasn't advertised as such, £3 postage, £1.64 charge (which is 69p LL plus 95p recorded) - I marked down as a 4 because I wasn't particularly impressed; neither was I happy with the item as it arrived (the item was advertised as based but taken off the base to send as a cheaper package - which means I now have to mess around with glue etc which I hate).

Some sellers have a death wish - they nickel and dime their customers, and get death by a thousand cuts in mediocre DSRs in return. 4s won't kill them, but they will suggest there's a problem and hopefully get them to act before it's too late. I already bought from them because it was an absolute last resort.

TAG

sham63 wrote: »

I received an item today that I paid £14 plus £1 postage - seller sent by SD @ £5.90 :eek:

Not quite the same but I've received a postal order from a buyer for a couple of pounds which was sent SD at £5.90........not once but twice!!:eek:

pimento

Can sellers see what stars you give them? I thought it was anonymous.

CouponWoman

pimento wrote: »

Can sellers see what stars you give them? I thought it was anonymous.

There is a way to check what dsrs have been left.


I check every single feedback and check stars, its long winded to do it but sometimes you get a bit of a shock.

I sent a parcel, a big parcel, it was made of plastic so was fragile. It was perfectly boxed, used lots of bubble wrap, and then wrapped it in airbags.

I think I charged £5 postage, but it cost a bit more to send never mind the airbags and bubble wrap and tape etc.

The parcel arrived undamaged and the buyer left me a 2 for post and packing costs.:mad::mad::mad:.

I have had a 3 for dispatch time, when the parcel was posted a few hours after they paid and they received it the following day.:eek::eek::eek:.


xx

JonathanA

This really annoys me. As a seller, I always charge p+p at the ost of postage plus 15pence which covers the mailing bag (cost 14pence) plus lots of bubble wrap which I buy for £20 for a 100 mtr roll.

I always post either same day, or if bought after 3pm, the next day, including Saturday. Everything is posted RM 1st class, and I have been frequently marked down for postage charges (1 buyer left a DSR of 1, others seem to leave 3s). I've also been marked down for dispatch time.

Obviously I think that my charges are reasonable, others appear not to! What are people's views on free p&p, where I'd add the postage cost on to the price? Do you look past the headline price at the total cost, or do you think sales would be impacted as a result?