Advice Needed On Notice Please

Seadogs_2010

Hello All
I would like some advice for my mothering law please.
She works 7.5hrs a week at a local dentist as a cleaner. She has handed in her notice last Wednesday. My partner took it to the dentist for her mum as the practice manager is horrible and her mum didn't want to face her.
The practice manager has been on her back for a while saying she is not cleaning proply etc which is not true. She hasn't been sworn at but the manager wont listen to her side of the story so she has had enough. Her notice period is eight weeks.

But anyway she would like to know this please - After handing in her notice she hasn't had any acknowledgement from the dentist saying they have received her notice. Should she have a response from them and also is their a time limit in which they should respond???

Thank you for any help on this matter:j

jobbingmusician

Firstly, I would like to know whether she has addressed her notice to the correct person. Does she know - does the dentist employing the cleaning team do so directly or through an agency?

I don't think an employer has a legal duty to acknowledge notice in writing, no. If she wants to protect herself I would send another note dated a week after the first, saying

I note that I have had no acknowledgement of my notice, delivered to your address on [insert date here].

I would appreciate written confirmation that you have received this notice, but in any case assume that you have indeed received this letter since it was delivered by hand. My notice period is 8 weeks, and I calculate that you owe me [insert amount here] of holiday, so my last working day will be [insert date here].

I'm sure the good folk on here will give you help in calculating your holiday, if you need any help with this

MissSarah1972

Why would you need to send a letter when she works there?

Seadogs_2010

Thanks for the replies. She is employed by the dentist directly. She is the only cleaner that works there and it is a three story building and they expect hovering, sinks, toilets etc all done in less than two hours and she just cant manage it. They wont employ another person to help either.
If you she can I think she will leave earlier if she gets the chance.

sharpy2010

Seadogs_2010 wrote: »

I would like some advice for my mothering law please.

Mothering law hahahah!

anamenottaken

Seadogs_2010 wrote: »

Hello All
I would like some advice for my mothering law please.
She works 7.5hrs a week at a local dentist as a cleaner. She has handed in her notice last Wednesday. My partner took it to the dentist for her mum as the practice manager is horrible and her mum didn't want to face her.
The practice manager has been on her back for a while saying she is not cleaning proply etc which is not true. She hasn't been sworn at but the manager wont listen to her side of the story so she has had enough. Her notice period is eight weeks.

But anyway she would like to know this please - After handing in her notice she hasn't had any acknowledgement from the dentist saying they have received her notice. Should she have a response from them and also is their a time limit in which they should respond???

Thank you for any help on this matter:j

That is a very long notice period for someone working as a cleaner. Has she checked that that is what is in her written particulars of employment?

How long has she worked for them?

guardianangel

If your mother in law can not face going into work because of the stress she is being out under, the other alternative would be to go to her GP and get her a fit note signing her off work - this would only be good if she has sick pay entitlement as I am assuming she does not want to lose any pay.

The company does not necessary have to confirm that the resignation letter is received, some do some don't. If she has a HR manager then a letter should have gone to her also.

It also sounds like the office manager is very close to the line of bullying, I guess it's how your mother in law feels about that as she could raise a grievance.

Sorry, I have probably gone into more detail but hope it does answer your question.

McKneff

I wouldnt think she is entitled to any sick pay uniess the dentst has a company sick pay scheme, she wont earn enough on the hours she works for SSP.

She needs to check her contract, how does she know it is 8 weeks notice. I would probably guess it was only a week.

I'd be tempted just to not go back to be honest, just tell her to send in a self certified sick note for the first 7 days, which will cover her notice period.

You cant know that she is not cleaning properly, possibly she has so much to do that she may indeed not cleaning properly. Rushing to get it all done, if you see what I mean

guardianangel

Her contract will state whether she is entitled to sick pay, there will be a section called sick pay which will either say she is entitled to it or she is only entitled to SSP.

In regards to her notice, this will be in her contract under termination, this will probably be on the last page under the section called termination. If you want to send me a pm of that section I can advise.

Like I said, if she is ill or not feel well, I wouldn't go in or just get a fit note to cover the period if longer than a week.

denla

MissSarah1972 wrote: »

Why would you need to send a letter when she works there?

That's a stupid question. You don't want to end up arguing oh I did hand in my notice, no you didn't because I don't remember you doing that type of scenario. Sending a letter gives the employee evidence they've sent the notice to leave letter and that the employer has received it.

Savvy_Sue

MissSarah1972 wrote: »

Why would you need to send a letter when she works there?

It's quite normal for notice to be required in writing, I think it even says so on the ACAS website etc where the legal minimum notice periods are given.