Cash Genie £100 win - advice needed please - UPDATE

littleladybird

Morning all

On Tuesday I received a wem from cash genie letting me know I had won £100 on the sweepstakes they are currently running (sorry having done a search I can't find the poster)

Anyway, I felt the email was a bit 'dodgy' so replied to the email address provided (d.weaver@cashgenie.co.uk ) thanking them for my win.

Later on that day I received a further email (as shown below) from someone else in the Company but this time the email appeared far more legitimate.



Hi Trish

Congratulations on being our Winner. Please email [EMAIL="d.weaver@hotmail.co.uk"]d.weaver@hotmail.co.uk[/EMAIL] and tell us how you would like to receive your winningsJ either via bank transfer or via cheque.

Please can you also post a Thank you onto our Cash Genie wall or give us consent to announce you as our winner as this helps with our Facebook credibility.

Many Thanks





Kindest Regards
HannahMorton-Fishwick



Cash Genie
Switchboard: 0845 956 9848 begin_of_the_skype_highlighting FREE 0845 956 9848 end_of_the_skype_highlighting (01473 297210 begin_of_the_skype_highlighting FREE 01473 297210 end_of_the_skype_highlighting)
Direct Line: 01473 381 417 begin_of_the_skype_highlighting FREE 01473 381 417 end_of_the_skype_highlighting
Fax:0845 017 9961
Email: [EMAIL="h.morton-fishwick@cashgenie.co.uk"]h.morton-fishwick@cashgenie.co.uk[/EMAIL]
Website:www.cashgenieloans.co.uk



The information contained in this message is for the intended addressee only and may contain confidential and/or privileged information. If you are not the intended addressee, please delete this message and notify the sender; do not copy or distribute this message or disclose its contents to anyone. Any views or opinions expressed in this message are those of the author and do not necessarily represent those of Ariste Holding Limited. No reliance may be placed on this message without written confirmation from an authorised representative of the company.
Ariste Holding Limited is registered in England and Wales with Company Registration Number 07005622. Trading Address: 2 Reavell Place, Ipswich, IP2 0ET. Registered Office: Dalton House, 60 Windsor Avenue, LONDON SW19 2RR.


Whilst I thought it 'appeared' more legitimate I was surprised that I should be asked to email this D Weaver at a hotmail address. I did email him but basically stated that I'd prefer to receive a cheque (there was no way I was going to pass on my bank details.)

Yesterday morning I received a reply from the hotmail address saying 'sorry, I don't think this was meant for me'

I then emailed [EMAIL="h.morton-fishwick@cashgenie.co.uk"]h.morton-fishwick@cashgenie.co.uk[/EMAIL] for further clarification regarding my 'win' but have still not received a reply.

In the meantime cash genie have announced a completely different winner on their facebook page and have started a new competition.

So sorry for the long post but I'm really fed up about this! What, if anything, would you do? I suspect I'm just going to have to put it down to experience

llb x

bdpm2003

I'd message them through FB and ask whats going on

HTH

littleladybird

Thanks BDPM I did think about doing that but I cant seem to find anywhere to send a private message (I'm a novice regarding fb!)

Didn't really want to post in open forum

llb x

Ladychelington

if I were you I would write something on their wall. I find this usually does the trick if you want something sorted quickly! Don't go into details, but grab their attention.

Good luck

littleladybird

Thanks Ladychelington I'm thinking about doing that very thing.

Mind you I hate making a fuss but nonetheless feel cheated..

llb x

Kamaya

Ladychelington wrote: »

if I were you I would write something on their wall. I find this usually does the trick if you want something sorted quickly! Don't go into details, but grab their attention.

Good luck

Agreed. If they're looking to improve their Facebook 'credibility', they're not going to want a negative post there for long.

PennyRT

I agree with all of the above. If it is on their wall and there for all to see, I'm sure you will get a response!

xx

littleladybird

Thanks for the advice everyone - I'll give them to the close of business today to reply to my emails and if not I'll post on their page.

Thanks again

llb x

ameliabeanie

If this helps - I entered their comp too and received this email saying I didn't win. Maybe email the marketing email address too?

"cash genie is sorry to let you know that you did not win
the £100 Cash Giveaway.

I'm sorry to be the bearer of bad news! Thank you so much for entering our contest.

Our new £100 giveaway is now live and you can enter it here: http://promoshq.wildfireapp.com/website/6/contests/295816

Thanks!

David Weaver
Marketing@CashGenie.co.uk"

littleladybird

Thanks so much ameliabeanie - I've just emailed them at the address on your reply.

I'll update you should I receive a reply.

llb x

littleladybird

Morning all

I'm absolutely delighted to post that I finally received a reply from Cash Genie this morning apologising for the confusion. :T

They have now confirmed that I am indeed the winner and that my £100 cheque is now on it's way to me. :j

Thanks so much to all posters for your advice I just love this forum. :beer:

Thanks again and particular thanks to the person who posted the competition - I'm so sorry I can't find the post but I'm truly grateful to you. :T

llb x